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Christ User

@christhenri79

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Dynamic operation manager with a proven track record in leadership.

Indonesia

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What I'm looking for

I seek a role that allows me to lead teams and drive growth.

I am an experienced Operation Manager with a robust skill set in strategic leadership and innovative KPI implementation. Over the years, I have successfully led multinational teams, delivering quantifiable results such as facilitating over 9,000 supplier-buyer matches and securing substantial revenue growth through data-driven insights. My ability to transform strategic visions into measurable business success positions me as a dynamic, results-oriented leader ready to drive transformative growth in any forward-thinking organization.

In my recent role as Project Director at Micehub, I directed three project managers and engineered performance metrics across six divisions, boosting operational efficiency by 20%. My leadership has consistently resulted in significant revenue increases, including a 35% surge in the exhibition market. I am passionate about cultivating strong stakeholder relationships and fostering a high-performance culture within my teams, ensuring that we not only meet but exceed our targets.

Experience

Work history, roles, and key accomplishments

Current

Project Director

Current

Micehub

Jan 2025 - Present (4 months)

Directed project managers to align efforts with company vision through strategic KPI implementation, boosting operational efficiency and revenue growth. Spearheaded B2B solutions connecting suppliers and buyers, driving significant revenue increases.

Project Management KPIs Strategic Planning Revenue B2B Team Leadership Data Analysis Stakeholder Management

Global Operation Manager

PT. Meorient Exhibition International

Jul 2023 - Jan 2025 (1 year 6 months)

Led a multinational team to execute business plans, generating thousands of supplier-buyer matches and securing high conversion rates in international markets. Cultivated strategic relationships to fuel revenue growth.

Team Management Business Planning Market Analysis Stakeholder Engagement Revenue Cross Functional Collaboration Performance Metrics

Business Development Manager

Juno Markets.Ltd

Dec 2022 - May 2023 (5 months)

Architected operational workflows for marketing and sales, securing significant deals and mobilizing a large community through innovative outreach strategies.

Business Development Community Engagement Sales Strategy Client Engagement Marketing Strategy Lead Generation Communication

Operational Trainer

Zipmex Exchange Indonesia

Apr 2022 - Nov 2022 (7 months)

Designed and delivered training programs for agents, significantly improving quality assurance scores and operational proficiency across divisions.

Training Development Quality Assurance Coaching Curriculum Design Customer Service Communication

Junior Team Leader

Zipmex Exchange Indonesia

Oct 2021 - Apr 2022 (6 months)

Led a support team to optimize customer service resolution across multiple channels, enhancing service efficiency and team performance.

Team Leadership Customer Service Process Improvement Communication Problem Solving Quality Assurance

Customer Services Representative

Zipmex Exchange Indonesia

Jun 2021 - Aug 2021 (2 months)

Specialized in high-impact customer service, managing multiple inquiries and ensuring timely support, leading to recognition as 'Best Agent of the Month'.