Daniel Garcia

I am a customer-obsessed Client Success and Account Management leader with 10+ years driving enterprise account growth, retention, and satisfaction. I build executive relationships, align solutions to business goals, and lead cross-functional teams to deliver measurable results for Fortune 500 clients across SaaS, marketing, and digital solutions.

I have led multi-cloud Salesforce implementations, delivered QBR-style executive dashboards, prevented scope creep through proactive risk management, and produced high-impact marketing and lead-gen programs that improved engagement, conversions, and customer adoption. My approach combines data-driven insights, clear communication, and enablement to increase renewals, upsells, and long-term customer value.

With years of experience leading account management and cross-functional teams for enterprise clients, I have built a career on guiding stakeholders toward growth, and sometimes pushing them outside their comfort zones to achieve measurable results.

In my roles with Bleu Marketing Solutions and Cloudforia, I served as the central point of contact for clients such as Salesforce, Cisco, and Dell EMC, while coordinating creative, media, and technology teams to deliver campaigns that consistently exceeded engagement benchmarks. My approach balances strategic partnership with hands-on execution: aligning objectives, translating goals into actionable plans, and managing outside vendors to keep programs on time and within budget.

Beyond execution, I thrive in building trust and long-term client relationships. I have led initiatives that increased membership engagement by 20%+, launched loyalty programs that boosted reward redemptions by 15%, and delivered global conferences with 95%+ satisfaction scores. These successes were driven by my ability to listen to client needs, challenge them with data-driven recommendations, and deliver solutions that create sustainable growth.

I would be eager to bring my account management expertise, cross-functional leadership, and passion for helping clients unlock their potential to your team.