I'm looking to grow revenue, retention, and customer value through strategic account management, executive relationships, and data-driven expansion.
Looking for a job
Christopher Wilson
@christopherwilson412
13 years of experience in building strong client relationships and driving revenue through strategic account management, expansion, and retention.
United StatesWhat I'm looking for
Most recently, as a Key Account Manager at AgencyBloc, I work with insurance agencies to understand their business needs and identify opportunities to expand their use of our SaaS solutions. I manage a portfolio of more than 200 customers while working with key stakeholders and C-level executives throughout the sales process. This role has strengthened my ability to take a consultative approach, uncover opportunities within existing accounts, and work cross-functionally to deliver a seamless customer experience.
Prior to AgencyBloc, I held account management and sales roles at ACA Group and Cellhelmet, where I managed complex portfolios, supported client retention, and developed strategies to expand revenue. These experiences gave me a broad perspective across the customer lifecycle, from developing initial relationships to managing long-term partnerships and identifying opportunities to deliver additional value.
Experience
Work history, roles, and key accomplishments
Current
• Achieved 124% of YTD quota, driving new business and expansion across an insurance territory.
• Managed 200+ customers, expanding SaaS solutions and account value.
• Generated $750K in pipeline, achieving 155% of goal through targeted prospecting.
• Increased ARR 28% on average through upsells across CRM, commission, and marketing solutions.
• Owned the full sales cycle
• Owned a portfolio of FinTech clients, serving as strategic partner from onboarding through expansion and renewal.
• Used data analytics to identify customer pain points and implement solutions, improving retention 10% YoY.
• Exceeded an $11.5M quota by 12% through strategic account management and cross-functional collaboration.
Vice President of Sales
Cellhelmet
Feb 2020 - Aug 2022 (2 years 6 months)
• Led sales, business development, and account management efforts to drive revenue and retention.
• Achieved an industry-leading 98% retention rate across the organization.
• Strengthened channel partnerships, contributing to 105% revenue growth.
• Diversified revenue 30% through distribution and retail expansion.
• Managed $1M–$10M partner opportunities
Director of Account Management
Cellhelmet
May 2017 - Feb 2020 (2 years 9 months)
• Managed a team of 5 Account Managers and 3 Customer Success Managers.
• Optimized distribution partnerships, increasing sales 20%+.
• Built partner sales enablement programs, strengthening product positioning and GTM alignment.
• Drove team performance, contributing to 105% company revenue growth.
Founding Account Manager
Cellhelmet
Mar 2016 - May 2017 (1 year 2 months)
Built and scaled the framework for client
onboarding, support, and KPI tracking.
Grew a portfolio of 40+ enterprise accounts,
resulting in a 25% increase in retention.
Surpassed the 2016 sales quota, achieving
140% of the annual target.
Education
Degrees, certifications, and relevant coursework
Slippery Rock University
Bachelor of Arts, Business Administration
2008 - 2012
Grade: 3.2
Activities and societies: Building Bridges (diversity club), Cru
Bachelor of Arts in Business Administration from Slippery Rock University, completed from 2008 to 2012.
Tech stack
Software and tools used professionally
Availability
Looking for a job
Location
United StatesAuthorized to work in
Social media
Job categories
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