Charee Flournoy

At GoDaddy, I provide website support by resolving customer inquiries, concerns, and complaints across calls, emails, and chats. I combine product knowledge, empathy, and timely troubleshooting while meeting response, resolution, and customer satisfaction targets.

I've also supported insurance members at NationsBenefits, coordinated healthcare transportation dispatch at AMR, and managed customer repairs and relationships at Ted Russell Nissan. My work has included insurance verification, medical scheduling, records management, customer onboarding, and high-volume customer communication.

In travel and sales roles, I've helped customers find vacation options, book accommodations, promote trips, and meet weekly, monthly, and quarterly goals. I've also handled outbound collection calls, payment arrangements, settlement options, lead generation, upselling, and cross-selling.

I'm ready to take on a larger role with more responsibility, bringing customer service, sales, business administration, and organized follow-through to the team.