Brianna Hooey

I'm currently a Senior Agent at iQor, handling inbound customer calls for payments, billing questions, and starting or stopping service. I enjoy working directly with customers while supporting my team.

Previously, I set retail displays as a Customer Field Representative at RMS and supported patients at Arnot Health by taking vital signs, drawing bloodwork, and keeping care schedules on track.

My background also includes call center work, customer service, cashiering, restaurant service, confidential Census data collection, and retail sales. I'm dependable, organized, energetic about learning new skills, and comfortable working independently or as part of a team.