ZaKiyyah Parker
@zakiyyahparker
Customer service professional delivering reliable support, strong client relationships, and smooth day-to-day operations.
What I'm looking for
I’m a customer service professional with experience across call center support, retail operations, and patient-focused environments. I bring a steady, people-first approach, strong communication, and a commitment to confidentiality where it matters.
Most recently, I’ve worked as a Patient Server with Morrison Healthcare, supporting appointments and maintaining patient confidentiality through careful, detail-oriented handling. Alongside that, I also gained ongoing retail experience as a Dairy Associate, strengthening my operational focus and customer service consistency.
Before that, I served as a Customer Service Representative at Alorica and worked cashier/customer service roles at 7-Eleven. I’ve handled customer inquiries, resolved complaints, managed cash transactions and cash register operations, and supported order placement while staying organized in fast-paced settings.
I’m especially effective in roles that require clear communication, reliable follow-through, and collaboration. I’m comfortable using tools like Salesforce and Microsoft Office (Outlook, Word, Excel), and I enjoy contributing to team success through dispatching, appointment scheduling, and maintaining a clean, organized workspace.
Experience
Work history, roles, and key accomplishments
Patient Server
Morrison Healthcare
Feb 2026 - Present (5 months)
Serves patients in a healthcare setting with a focus on maintaining patient confidentiality and attention to detail.
Supports retail operations as a dairy associate, including merchandising and maintaining an organized workspace.
Handles customer inquiries and complaint resolution in a call center environment, using computer systems to support customer communication and order placement.
Provides cashier and customer service support, including cash handling, greeting customers, and maintaining a clean workspace.
Education
Degrees, certifications, and relevant coursework
High School Diploma (Fredericksburg, VA)
High school diploma, High School
Earned a high school diploma in Fredericksburg, Virginia.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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