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Looking for a job

Borrison Agyei Sarpong

@borrisonagyeisarpong

Adaptable professional seeking remote roles.

Go-Getter
ProActive
FastTrack
All-Rounder
TopTalent

Experience

Work history, roles, and key accomplishments

EX

Customer Support Specialist

Excare

Aug 2023 - Feb 2024 (6 months)

Responded to an average of 100+ customer inquiries per shift via live chat and email, maintaining a professional and friendly tone. Collaborated with internal and external teams to resolve technical or account-related problems efficiently. Managed disputes professionally, ensuring positive outcomes while protecting company reputation.

Customer Service Live Chat Support Email Support Conflict Resolution Problem Solving Customer Relationship Management Technical Support Communication Skills Process Improvement Team Collaboration

Education

Degrees, certifications, and relevant coursework

UG

University of Ghana

Bachelor of Science, Biological Science

2019 - 2023

Grade: 3.63/4.0

Tech stack

Software and tools used professionally

Google Tag Manager

Google Analytics

JavaScript

Python

Java

Availability

Looking for a job

Location

Ghana

Authorized to work in

Salary expectations

15k-100k USD

Job categories

Marketing Sales Logistics Operations Healthcare

Skills

Communication Skills Problem Solving Sales Python Customer Service Excel Project Management Data Analysis

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Borrison Agyei Sarpong - Customer Support Specialist - Excare | Himalayas