JY
Open to opportunities

Justice Yartey

@justiceyartey

Driven customer service professional with a passion for delivering high-quality results.

Ghana

What I'm looking for

Seeking a challenging role that leverages my customer service skills and experience to deliver high-quality results and drive business growth.

I'm a results-driven customer service professional with a strong background in call center operations and telesales. With a proven track record of delivering high-quality service and consistent results, I'm confident in my ability to take on challenging new roles and make a positive impact. My strong interpersonal skills, collaboration, and problem-solving abilities enable me to effectively address customer inquiries, complaints, and technical issues.

In my previous roles, I've demonstrated my ability to work efficiently and professionally, using applications like Any Desk and Team Viewer to diagnose and resolve issues directly on customers' devices. I'm committed to continuous learning and improvement, with a strong focus on gathering customer feedback to improve service quality.

I'm a strong communicator with excellent customer service skills, able to tailor my responses to individual needs and anticipate clients' commercial needs. I'm confident in my ability to work well under pressure, handling high call volumes with accuracy and efficiency for optimum productivity.

Experience

Work history, roles, and key accomplishments

AT

Call Center Operator

Amber Trading

Jan 2023 - Feb 2023 (1 month)

Responded to customer inquiries, complaints, and technical issues via calls and emails, providing accurate solutions and feedback to improve service quality.

Education

Degrees, certifications, and relevant coursework

Justice hasn't added their education

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Tech stack

Software and tools used professionally

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Justice Yartey - Call Center Operator - Amber Trading | Himalayas