Justice Yartey
@justiceyartey
Driven customer service professional with a passion for delivering high-quality results.
What I'm looking for
I'm a results-driven customer service professional with a strong background in call center operations and telesales. With a proven track record of delivering high-quality service and consistent results, I'm confident in my ability to take on challenging new roles and make a positive impact. My strong interpersonal skills, collaboration, and problem-solving abilities enable me to effectively address customer inquiries, complaints, and technical issues.
In my previous roles, I've demonstrated my ability to work efficiently and professionally, using applications like Any Desk and Team Viewer to diagnose and resolve issues directly on customers' devices. I'm committed to continuous learning and improvement, with a strong focus on gathering customer feedback to improve service quality.
I'm a strong communicator with excellent customer service skills, able to tailor my responses to individual needs and anticipate clients' commercial needs. I'm confident in my ability to work well under pressure, handling high call volumes with accuracy and efficiency for optimum productivity.
Experience
Work history, roles, and key accomplishments
Call Center Operator
Amber Trading
Jan 2023 - Feb 2023 (1 month)
Responded to customer inquiries, complaints, and technical issues via calls and emails, providing accurate solutions and feedback to improve service quality.
Telesales Representative
Kaff Foods
Jan 2019 - Jan 2020 (1 year)
Promoted services and offers, built new business through cold-calling, and provided excellent customer service to resolve customer issues and queries.
Education
Degrees, certifications, and relevant coursework
Justice hasn't added their education
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Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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