Bernice Adjei
@berniceadjei
Customer service specialist skilled in remote support, virtual assistance, and accurate data entry.
What I'm looking for
I am a dedicated customer service professional with a First-Class Bachelor of Fine Arts from the University of Ghana, experienced in remote customer support, virtual assistance, and data entry. I deliver empathetic, efficient solutions that improve client satisfaction and operational workflows.
In part-time and remote roles, I have managed customer inquiries via email and phone, handled scheduling and document preparation with Google Workspace and MS Office, and created digital content to strengthen brand communication. I have supported multinational operations by maintaining precise records and streamlining reporting to enhance team efficiency.
I volunteer in high-pressure event settings and bring strong time management, adaptability, and attention to detail to every assignment. I am eager to join innovative remote teams where I can provide exceptional customer experiences and contribute to continuous process improvement.
Experience
Work history, roles, and key accomplishments
Customer and Media Relations Associate
Masterpiece Food Solutions
Jan 2022 - Present (3 years 8 months)
Delivered remote customer support via email and phone, managed virtual administrative tasks, and created digital content that improved customer retention and engagement.
Data Entry Operator
Tan Ghana Limited
Oct 2023 - Jan 2024 (3 months)
Supported customer-facing operations by accurately entering and validating inventory data and collaborating remotely to streamline reporting and operational efficiency.
Data Entry Officer
Baychester Petroleum
Jan 2022 - Dec 2023 (1 year 11 months)
Maintained precise customer-related records for a multinational company while balancing academic commitments, supporting remote documentation workflows and improving data accuracy.
Education
Degrees, certifications, and relevant coursework
University of Ghana
Bachelor of Fine Arts, Fine Arts
2021 - 2024
Grade: First Class Honors
Activities and societies: Volunteered at conferences and sporting events; balanced part-time work with studies; engaged in digital content creation and remote collaboration.
First-Class Bachelor of Fine Arts degree completed at the University of Ghana between 2021 and 2024, focusing on fine arts and creative practice.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
Skills
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