Grind Built

I am a detail-oriented, fast-learning customer support professional with strong communication skills and hands-on experience helping clients, colleagues, and teams resolve issues calmly and efficiently.

I excel at simplifying complex steps for users with patience and clarity, guiding customers through registration and technical processes, and creating written guides to reduce repeat problems. I regularly troubleshoot device and app issues and support teammates by taking on overflow tasks to help meet deadlines.

I am reliable, organized, multilingual, and comfortable supporting customers across chat, email, phone, and social platforms; I learn new tools quickly and prioritize clear, empathetic service that improves customer outcomes and team performance.