Bilal BadranBB
Looking for a job

Bilal Badran

@bilalbadran

Driving sales, procurement, and customer success.

Philippines

What I'm looking for

I am seeking a role that allows me to leverage my extensive experience in Sales, Procurement, and Customer Service.

I am currently residing in the Philippines and looking for a remote job. I am flexible to work in different shifts. I am also an Arabic and English Speaker.

Results-oriented and customer-focused professional with over 8 years of extensive experience in Sales, Customer Service, Procurement, and Finance, primarily within the FMCG and Medical industries. Proven expertise in driving sales growth, optimizing procurement processes, and ensuring financial accuracy while delivering exceptional customer satisfaction. Adept at building and maintaining strong client relationships, resolving payment issues, and implementing strategies to improve cash flow and operational efficiency.

Throughout my career, I have consistently achieved and exceeded sales targets, managed accounts receivable processes, and streamlined financial operations to enhance organizational performance. My ability to collaborate cross-functionally with Sales, Finance, and Procurement teams has enabled me to resolve billing disputes, evaluate creditworthiness, and mitigate risks effectively. Additionally, I have a strong track record of identifying inefficiencies, implementing process improvements, and ensuring compliance with financial regulations.

With a solid foundation in Marketing Management and a passion for delivering results, I bring a strategic and customer-centric approach to every role. Fluent in English and Arabic, I excel in fast-paced, multicultural environments, leveraging my communication and negotiation skills to drive business success. Whether it’s fostering client relationships, managing procurement activities, or ensuring financial accuracy, I am committed to delivering value and achieving organizational goals.

Experience

Work history, roles, and key accomplishments

PA

Customer Service Representative

Paramate

Jul 2021 - Jul 2023 (2 years)

Work to resolve consumer issues and questions over specific channels.
Manage customer communication on multiple channels, including but not limited to social response platforms, chat, phone calls and emails.
Escalate to the Lead Manager to ensure timely and efficient resolution for consumers.
Accurately complete consumer account updates, verify consumer information using CRM.

Hikma logoHI

Receivable Officer

Hikma

Jul 2019 - Jul 2021 (2 years)

Followed up with customers on overdue payments.
Matched customer payments with corresponding invoices.
Addressed and resolved discrepancies or disputes related to invoicing or payment amounts.
Prepared reports on accounts receivable status, aging analysis, and collection efforts.
Evaluated customers' creditworthiness and set credit limits.
Collaborated with Sales teams to resolve payment issues.

Hikma logoHI

Sales Respresentative

Hikma

Dec 2016 - Jul 2019 (2 years 7 months)

Maintained company interests as a priority, ensuring integrity and honesty in all dealings.
Achieved sales and collection targets in accordance with the company’s annual sales plan.
Promoted sales of medicines to potential and current customers, fostering relationships and ensuring timely payment collection.
Followed up with clients regarding payment issues.

Malia group logoMG

Sales Customer Consultant

Malia group

Feb 2015 - Dec 2016 (1 year 10 months)

Developed in-depth knowledge of products, pricing, and monthly offers.
Identified leads, managed prospects, and acquired new business, opening new accounts.
Met or exceeded new business sales goals through proactive prospecting and client engagement.
Prepared and delivered sales proposals and presentations, following up with key decision makers.

Education

Degrees, certifications, and relevant coursework

Lebanese International University logoLU

Lebanese International University

Bachelor of Business Administration, Marketing

2019 - 2022

Find your dream job

Sign up now and join over 85,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up
Himalayas profile for an example user named Frankie Sullivan
Bilal Badran - Customer Service Representative - Paramate | Himalayas