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AG@angelicagarcia1
Experienced customer service representative with a passion for financial accuracy.
PhilippinesI am a seasoned financial customer service representative with almost a year of experience in financial accounts. My expertise spans financial reporting, budgeting, and I am adept at using analytical skills to identify and resolve complex financial issues. I am passionate about ensuring financial accuracy and driving strategic decision-making.
Throughout my career, I have developed strong customer relationships and provided exceptional service. I have experience in various roles, including as a sales clerk and a dining crew/barista, where I honed my skills in customer interaction and problem resolution. I am seeking an opportunity to leverage my skills and experience to contribute to a dynamic and growing organization.
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
Work history, roles, and key accomplishments
Telus International Philippines
Jan 2020 - Present (5 years 10 months)
Answered phone calls, explained and resolved customer concerns. Provided resolutions and ensured customer satisfaction.
Genpact Inc.
Jan 2019 - Present (6 years 10 months)
Focused on building strong customer relationships and providing exceptional service. Handled a variety of tasks, including sales, customer follow-up, and sourcing referrals.
Landmark Alabang
Jan 2018 - Present (7 years 10 months)
Greeted customers, assisted with purchases, and answered questions. Processed sales and maintained a clean and organized store environment.
Degrees, certifications, and relevant coursework
High School Diploma, General Studies
Completed secondary education, focusing on core academic subjects and developing foundational knowledge across various disciplines. Engaged in general studies to prepare for further vocational training.
Vocational Course, Food & Beverages Services
Completed a vocational course in Food & Beverages Services, gaining practical skills and knowledge in the hospitality industry. Focused on food preparation, service, and customer interaction within a professional setting.
Software and tools used professionally
PhilippinesYou can contact Angelica and 90k+ other talented remote workers on Himalayas.
Message Angelica
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