Open to opportunities

Ayda Reshid

@aydareshid

Message

I lead distributed operations, workflows, and teams across digital and service businesses.

Ethiopia

Message

What I'm looking for

I'm looking for operations-focused opportunities where I can coordinate distributed teams, improve workflows, manage client-facing delivery, and use structured systems to keep fast-moving work on track.

I lead day-to-day operations for Nur Digital, coordinating digital marketing projects, client requirements, delivery timelines, and a multidisciplinary team of designers and content creators.

I've managed distributed instructors and students at Gritty Learners Madrasa across international time zones, handling scheduling, attendance, availability, policy compliance, and last-minute changes. I also provide freelance virtual support across client communication, CRM records, reporting, research, and digital task coordination.

At Yam Bakery, I managed operations across three branches and supervised and trained 25+ employees. I introduced inventory, cost-control, and structured workflow processes to reduce waste and improve efficiency.

I also manage content operations across TikTok, YouTube, and Facebook, using performance data to improve planning, publishing, and consistent output.

Experience

Work history, roles, and key accomplishments

Current

Virtual Assistant

Current

Freelance

Jul 2025 - Present (1 year 1 month)

Provided remote administrative and operational support across scheduling, email management, client communication, research, and task coordination. Maintained CRM records, performed data entry, and supported reporting processes.

Scheduling Email Management Client Communication Research Task Coordination CRM Data Entry Reporting Project Management

Current

Operations Manager

Current

Nur Digital

Jan 2025 - Present (1 year 7 months)

Led day-to-day operations for digital marketing projects, coordinating team members, client requirements, priorities, and delivery timelines. Supervised a multidisciplinary team of designers and content creators, ensuring clear ownership and timely execution.

Operations Management Team Coordination Client Communication Project Management KPI Tracking Workflow Development Spreadsheets

Current

Content Creator & Social Media Manager

Current

Self Employed

Aug 2020 - Present (6 years)

Managed content operations across TikTok, YouTube, and Facebook, including planning, scheduling, publishing, and performance analysis. Built repeatable content-planning and publishing workflows to maintain consistent output.

Content Planning Social Media Management Performance Analysis TikTok YouTube Facebook Workflow Development

Operations Manager

Yam Bakery

Jun 2024 - Apr 2025 (10 months)

Managed day-to-day operations across three branches, coordinating staff, inventory, customer service, and operational priorities. Supervised and trained 25+ employees and implemented inventory and cost-control processes that reduced operational waste.

Operations Management Staff Supervision Training Inventory Management Cost Control Process Improvement Customer Service

Sales Associate

Mujib Commercial Center

Jul 2018 - Jul 2020 (2 years)

Provided customer service and sales support in a fast-paced retail environment. Managed customer needs, stock organization, and daily sales activities, consistently exceeding monthly sales targets.

Customer Service Sales Stock Management Product Knowledge

Operations & Academic Administration

Gritty Learners Madrasa

Jan 2026 - Present (7 months)

Coordinated distributed instructors and students across multiple schedules and international time zones. Managed lesson scheduling, attendance, calendar coordination, and operational changes.

Scheduling Schedule Coordination Google Sheets Google Calendar Discord Zoom Operational Compliance