Looking for a job

Eldana Ermias

@eldanaermias

Message

I coordinate operations, communications, and digital content to keep teams organized.

Ethiopia

Message

What I'm looking for

I'm looking for a role where I can support operations, coordination, communication, and digital content while managing priorities independently, learning new systems, and delivering organized work on deadline.

I support program coordinators and partner organizations at Sophos Africa through correspondence, scheduling, documentation, stakeholder follow-ups, and accurate financial records.

I draft emails, status updates, and reports; coordinate meetings, training programs, and events; and create social media and event materials in Canva while managing deadlines.

Previously, I managed daily operations, suppliers, staff coordination, customer communication, and TikTok and Instagram content for Belmont Cafe & Restaurant. I bring a Business Administration background, strong organization, and practical digital marketing and SEO training.

Experience

Work history, roles, and key accomplishments

Current

Program & Administrative Assistant Intern

Current

Sophos Africa

Apr 2026 - Present (6 months)

Provided administrative support to program coordinators and partner organizations through correspondence, scheduling, documentation, and day-to-day coordination. Coordinated follow-ups with interns and stakeholders, maintained financial records, and created social media content using Canva.

Administrative Support Correspondence Scheduling Documentation Stakeholder Coordination Follow ups Financial Records Canva Social Media Content Record keeping

General Manager & Social Media Manager

Belmont Cafe & Restaurant

May 2025 - Jan 2026 (8 months)

Managed daily business operations independently, including planning, coordination, execution, and follow-up. Coordinated suppliers, supervised staff, handled customer communication, and created TikTok and Instagram content to enhance engagement.

Operations Management Supplier Coordination Staff Supervision Client Communication Social Media Management TikTok Instagram Content Creation

Education

Degrees, certifications, and relevant coursework

Golden Sales and Marketing

Digital Marketing, Digital Marketing

Completed Digital Marketing certification from Golden Sales and Marketing in March 2025.

HubSpot

Search Engine Optimization, Search Engine Optimization

Completed Search Engine Optimization certification from HubSpot in February 2025.

American College of Technology

Bachelor's Degree, Business Administration

2021 - 2024

Grade: 3.72

Bachelor's Degree in Business Administration from the American College of Technology, Addis Ababa, Ethiopia, from January 2021 to July 2024. Achieved a CGPA of 3.72.