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Fraol Daba

@fraoldaba

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Virtual Assistant | Sales Development | Digital Operations & Project Support | CRM & Client Communication

Ethiopia

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What I'm looking for

I am seeking remote-first roles where I help teams stay organized, connected & productive through roles like Virtual Assistant, Sales Development, Digital Operations, CRM & Project Support.

I’m a Business Administration and Information Systems graduate with 2+ years of experience helping teams stay organized, connected, and productive. My background spans virtual assistance, sales development, project coordination, and customer support, giving me a broad understanding of how digital operations and client relationships work together.

In my role at T.E.A Media & Events, I manage workflows, documentation, and client communication using tools like Microsoft 365, Google Workspace, Notion, Trello, Slack, and HubSpot CRM. I also bring hands-on experience in sales outreach and lead generation, supported by strong communication skills and attention to detail.

Whether it’s maintaining CRM systems, scheduling and reporting, managing outreach campaigns, or improving internal workflows, I focus on delivering reliable, structured, and clear support that helps teams meet goals efficiently.

Experience

Work history, roles, and key accomplishments

Current

Project Mgt & Digital Ops Assistant

Current

T.E.A Media & Events

Feb 2023 - Present (2 years 11 months)

- Managed team workflows, schedules, and internal documentation to ensure smooth project delivery.
- Coordinated client communication and stakeholder follow-ups, including emails, calls, and virtual meetings.
- Maintained CRM and project tracking systems (HubSpot, Notion, Trello, Google Workspace) to monitor tasks.
- Supported marketing campaigns and content management.
- Streamlined workflows

Project Management

Graphics Designer and Content Writer

Freelance

Jun 2020 - May 2022 (1 year 11 months)

- Created visual and written content for small business clients, including social media, email campaigns, and branding materials.
- Supported client communication and project coordination.
- Assisted clients with workflow management and documentation, improving project visibility and efficiency.
- Provided bilingual (English–Amharic) copywriting, translation, and content review.

Canva Social Media Design Copywriting Client Communication Project Management Content Strategy

Sales Development Representative

Dashen Bank

Jun 2019 - Aug 2019 (2 months)

- Conducted outbound calls and email outreach to onboard new users and generate qualified leads.
- Maintained CRM systems with accurate data entry, pipeline tracking, and lead follow-ups.
- Collaborated with marketing and operations teams to support campaign execution and improve customer engagement.
- Delivered product demonstrations and explained technical features to potential clients.

Onboarding Demonstration Reporting CRM Cold Calling Lead Generation

Education

Degrees, certifications, and relevant coursework

Addis Ababa University, School of Commerce

Bachelor of Arts, Business Administration and Information Systems

2022 - 2025

Activities and societies: President, Graduating Class Committee (2025)

Completed a Bachelor of Arts in Business Administration and Information Systems with coursework in information systems, business management, marketing, and project management; served as President of the Graduating Class Committee in 2025.