Gelila Million

GM

Open to opportunities

Gelila Million

@gelila_million

I'm a business support professional with over three years of experience across administration, operations, sales, customer service & virtual assisting

What I'm looking for

I’m looking for a role where I can own day-to-day operations and office administration, support HR and purchasing, and handle customer-facing work—while also managing export documents and sales follow-ups.

My career has taken me from sales and customer service into administration and operations, giving me experience across different areas of business. Along the way, I've built strong communication, organization, and problem-solving skills while taking on increasing responsibilities. I enjoy learning, adapting to new challenges, and being part of a team where I can make a meaningful contribution while continuing to grow professionally.

Experience

Work history, roles, and key accomplishments

ZP

Current

Office & Operations Manager

Current

Zaaf Leather Collection (Libitur Business PLC)

Mar 2025 - Present (1 year 5 months)

Manage daily operations, office admin, HR support, and purchasing. Prepare export documents and maintain company records.

Office Administration Operations Management HR Support Purchasing Export Documentation

ZC

Sales & Administrative Assistant

Zaaf Leather Collection

Dec 2024 - Feb 2025 (2 months)

Assisted customers and handled sales transactions. Supported office admin and showroom organization.

Customer Service Sales Office Administration

MT

Sales Development Representative

MMCY Tech

Jul 2024 - Nov 2024 (4 months)

Conducted outbound calls to identify and qualify potential customers. Scheduled appointments and followed up with prospects for the sales team.

Outbound Sales CRM

MT

Travel Assistant

MMCY Tech

May 2023 - Jun 2024 (1 year 1 month)

Supported travel consultants with bookings and client communication. Assisted with documents and office operations.

Travel Booking Client Communication Office Operations

NM

Salesperson

National Construction Magazine

Feb 2019 - Jul 2019 (5 months)

Contacted clients and promoted advertising services. Managed client relationships and follow-ups.

Sales Client Relationship Management Advertising

Education

Degrees, certifications, and relevant coursework

AA

ALX Academy

Certificate, Virtual Assistant

Completed Virtual Assistant Training at ALX Academy in 2024.

SU

St. Mary's University

Bachelor of Arts, Tourism and Hospitality Management

Bachelor of Arts in Tourism and Hospitality Management from St. Mary's University in 2024.

Tech stack

Software and tools used professionally

Microsoft Teams

Google Workspace

Microsoft Office 365

Microsoft Excel

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