At Ontario Mutual Insurance Association, I responded to policyholder, broker, and prospective client inquiries about insurance products, coverage, premiums, claims, and renewals.
I processed policy updates and service requests, including endorsements, amendments, cancellations, and renewals, while following company standards and provincial insurance regulations.
At Renmon, I addressed customer complaints and inquiries about products, orders, payments, deliveries, and accounts. I followed up after resolving issues to check that customers were satisfied.
At Zels Patisserie, I promoted and sold food products, identified potential customers, and helped people select products for their preferences, occasions, and budgets. I also completed Dakins Foreign Customer Service Training.
