At Saskatchewan Mutual Insurance Company, I educated prospects about mutual insurance and SMI’s personalized approach. I qualified leads by identifying insurance needs and matching clients with agents for follow-up.
I also contacted current clients about renewals, coverage updates, and available offerings, and scheduled appointments with licensed insurance brokers.
At Seplat Petroleum, I handled questions about gas supply, billing, and service delivery. I coordinated with internal departments to resolve complaints and maintained customer records in the company’s CRM system.
