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Selina UserSU
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Selina User

@selinauser

I build trusted client relationships through accurate insurance documentation, needs analysis, and responsive support.

Canada
Message

I'm currently creating individualized insurance policies at AO Globe Life, completing needs analyses for 10+ clients weekly and aligning coverage with long-term financial goals.

I manage compliance and policy documentation for more than 40 client files each month while providing ongoing support to a portfolio of 50+ active clients. My work centers on accuracy, retention, and clear communication.

My background also includes customer-facing retail and hospitality roles, supported by a Bachelor of Arts and Science in Economics with a minor in Business. I've used R to analyze Canadian datasets and communicate economic trends through data visualization.

Experience

Work history, roles, and key accomplishments

AL
Current

Insurance Agent

AO Globe Life

Jun 2025 - Present (1 year 4 months)

Conducted detailed needs analysis and created individualized insurance policies for 10+ clients weekly. Managed high-volume policy documentation and compliance for over 40 client files monthly, and maintained communication with a portfolio of 50+ active clients.

MI

Sales Associate

Miniso

Oct 2019 - Mar 2020 (5 months)

Demonstrated organizational skills by restocking shelves weekly and operated the POS system to assist customers with purchases.

AS

Hostess

Azuma Sushi

Aug 2016 - Aug 2019 (3 years)

Managed high-pressure situations by multitasking, including seating guests, packing takeout orders, and answering phone calls. Prioritized enhancing the overall dining experience for customers.

Education

Degrees, certifications, and relevant coursework

Coursera logoCO

Coursera

Google AI Essentials, Artificial Intelligence

Google AI Essentials from Coursera, completed in April 2026.

Simon Fraser University logoSU

Simon Fraser University

Bachelor of Arts and Science, Economics

Activities and societies: International Trade, International Finance, Marketing Simulation, Marketing Plan, Data Visualization and Economic Analysis

Bachelor of Arts and Science in Economics with a minor in Business from Simon Fraser University, completed in February 2025.

IB

Insurance Council of BC

Life Insurance License, Insurance

Life Insurance License from the Insurance Council of BC, expired May 31, 2027.

Tech stack

Software and tools used professionally

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