I seek to define and execute product strategy for SaaS platforms that elevate user engagement and accelerate revenue. Eager to lead cross-functional teams, scale digital products, and drive measurable impact at growth-focused companies.
Assaad Albarty
@assaadalbarty
Product-focused leader with 12+ years driving digital transformation and SaaS growth.
What I'm looking for
Product leader with 12+ years in SaaS, FinTech, and LegalTech. Led product strategy and cross-functional launches, including Omanaa SaaS revamp achieving 100% feature completion in 2 months. Boosted leads by 30%, trial-to-paid by 20%, and ARR by $250K. Implemented CRM/API integrations, improved customer retention, and steered analytics and onboarding for scalable growth. Built, managed, and upgraded B2B services that tripled revenue and improved CSAT. Promoted across product and service roles, expanding portfolio management, stakeholder engagement, and international scope.
Experience
Work history, roles, and key accomplishments
Product Manager
Wajjad Tech
Dec 2024 - Aug 2025 (8 months)
Faced stalled SaaS platform. Led Omanaa revamp (100% features, 2 months), boosting leads 30% and trial-to-paid 20%, +$250K ARR. Integrated CRM/API, improved onboarding for GCC market. Promoted to divisional product lead for delivering platform turnarounds that expanded market reach.
Operations Manager
Cashi
Apr 2023 - Sep 2024 (1 year 5 months)
CX tickets lagged below SLA. Unified Team Inbox, Help Desk, WhatsApp API; automated ops and KYC, reducing support time 20% and raising CSAT 10%. Scaled retention and user growth 3X. Advanced to national ops role, delivering sustainable digital transformation.
Technical Operations Manager
Cashi
Dec 2021 - Apr 2023 (1 year 4 months)
Post-launch support backlog slowed growth. Drove agile sprints, telco/RedRose integrations, and QA gates, cutting rework 30% and speeding delivery. Expanded leadership to cross-team tech and product ops, supporting app scale to 100K+ users.
Operations Manager
Grand Technology Co.
May 2020 - Dec 2021 (1 year 7 months)
Manual workflows slowed B2B ops. Digitized with Office 365, Jira/Orchard dashboards, boosting efficiency 15% and streaming revenue 20%. Took lead on client renewal, business reporting, and multi-site productivity enhancements.
Service Delivery Manager
Grand Technology Co.
Sep 2018 - Apr 2020 (1 year 7 months)
Client rework hampered scale. Launched SLAs/audits and SOPs, tripled revenue, top CSAT, and 25% cut in rework. Led adoption analysis and grew pilot to full service, expanded portfolio oversight, and improved retention for 34 B2B stores.
Education
Degrees, certifications, and relevant coursework
University of the People
Master of Business Administration, Business Administration
Completed a Master of Business Administration program focused on business management and strategy.
Bangalore University
Master of Computer Applications, Computer Applications
Completed a Master of Computer Applications program focused on advanced computer science and application development.
Hodeida University
Bachelor of Computer Science Engineering, Computer Science Engineering
Earned a Bachelor degree in Computer Science Engineering with foundational coursework in computer engineering and software development.
Hodeida University
Bachelor of Science, Computer Science Engineering
Earned a Bachelor of Science in Computer Science Engineering focusing on software and systems fundamentals.
Tech stack
Software and tools used professionally
Metabase
Vtiger CRM
Google Docs
Mailchimp
Gmail
Google Drive
Dropbox
Google Analytics
Mixpanel
Facebook Analytics
Figma
Slack
Microsoft Teams
Telegram
Jira Service Desk
Jira
Google Maps
Solarwinds
Apollo
Google Workspace
Microsoft Office 365
Confluence
Trello
Google Sheets
Microsoft Excel
Webflow
monday.com
Time Doctor
Miro
Zoom
Google Meet
TeamViewer
Balsamiq
Airflow
SQL
Airtable
Availability
Location
Website
about.me/AssaadAlbartySocial media
Job categories
Skills
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