Open to opportunities

Reem Hussien

@reemhussien

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Product owner specializing in AI-driven products, UX improvement, and cross-functional delivery.

Egypt

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What I'm looking for

I seek a cross-functional product role where I can lead AI-enabled product initiatives, mentor teams, and drive user-centered growth in an agile, collaborative environment.

I am a product owner with hands-on experience launching AI-driven products and revamping customer experiences to drive measurable growth. I have led roadmaps, mentored junior product owners, and coordinated AI, UI/UX, and development teams to deliver multilingual transcription, post-call analytics, and TTS-powered agents that improved client acquisition and FCR.

I excel at agile product discovery and delivery across MENA and EU regions, building MVPs and no-code solutions, and maintaining stakeholder alignment through Jira and Confluence. My focus is user-centric product strategy, workflow improvements, and practical product marketing to increase adoption and business impact.

Experience

Work history, roles, and key accomplishments

Current

Product Owner

Current

Intella

May 2024 - Present (1 year 4 months)

Managed multiple AI-driven products (multilingual post-call analytics, multi-speaker transcription, Arabic TTS AI agent) and mentored junior product owners, launching major features that improved CX and increased client acquisition by 40%.

Product Management Roadmapping Stakeholder Management Jira Confluence

Product Owner

Tactful AI

Oct 2022 - Mar 2024 (1 year 5 months)

Built an omnichannel multilingual customer service platform with AI chatbots, created a no-code bot studio, and managed a roadmap that increased first-contact resolution by 15%.

Product Roadmapping Chatbot No Code Jira Confluence UAT Cross Functional Collaboration

Product Owner

Elephant Phunk

Oct 2020 - Jun 2022 (1 year 8 months)

Managed web, mobile, LMS, and booking platform projects across clients, translating requirements into features, conducting UAT, and delivering on-time with high client satisfaction.

Project Management UAT Wireframing Client Communication Agile Delivery Jira

Education

Degrees, certifications, and relevant coursework

German University in Cairo

Bachelor of Management Technology, Innovation and Strategic Management

2015 - 2019

Bachelor of Management Technology in Innovation and Strategic Management completed at the German University in Cairo from September 2015 to June 2019.