Open to opportunities

Mohamed Tarek

@mohamedtarek2

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Product manager experienced in Agile SaaS delivery, API integrations, and data-driven product strategy.

Egypt

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What I'm looking for

I seek a product role where I can lead roadmap and feature decisions, collaborate cross-functionally, work with APIs/cloud systems, and deliver user-centered SaaS solutions.

I am a Product Manager focused on delivering user-centered SaaS products through clear roadmaps, cross-functional collaboration, and data-driven decisions. I have owned large backlogs, authored PRDs, led Agile ceremonies, and ensured high-quality releases aligned with business goals.

My background spans hands-on technical work and stakeholder management across cloud-hosted solutions and API integrations, with measurable impacts including improved delivery efficiency, high client satisfaction, and strong SLA compliance.

Experience

Work history, roles, and key accomplishments

Current

Product Manager

Current

Tara

Nov 2024 - Present (1 year 3 months)

Defined product vision, strategy, and roadmap across multiple projects and delivered 5+ major release iterations; improved delivery efficiency by 25% and maintained over 90% on-time sprint completion.

Product Management Agile Jira Confluence Figma UAT Roadmapping

Technical Support Engineer

IBM

Sep 2024 - Jul 2025 (10 months)

Resolved 50+ hardware/software issues for 200+ Kroger POS systems, maintaining 95% SLA compliance and reducing downtime by 20% through log analysis and vendor escalations.

Technical Support Linux Windows Log Analysis ServiceNow SLA Management Troubleshooting

Project Engineer

HiveCPQ

Dec 2023 - Mar 2024 (3 months)

Developed scalable CPQ configurators with JavaScript, hosted solutions on AWS S3 and integrated REST APIs to support client workflows while managing Agile sprints via Jira.

JavaScript REST APIs AWS S3 Swagger Jira Scrum Confluence CPQ

MECM Support Engineer

Microsoft Partner

Apr 2023 - Oct 2023 (6 months)

Provided MECM/SCCM frontline support for 500+ EMEA devices with 100% compliance; automated OS deployments and integrated Intune with Azure AD, reducing ticket resolution time by 25%.

SCCM Intune Azure AD Endpoint management Compliance Troubleshooting ServiceNow

Education

Degrees, certifications, and relevant coursework

Arab Academy for Science and Technology

Software Engineering / Information Technology

2019 - 2023

Completed a Software Engineering / Information Technology program from September 2019 to February 2023 focused on software development principles and systems engineering.