Open to opportunities

Arianna Baden

@ariannabaden

Message

Dedicated professional focused on customer service and team leadership.

Zimbabwe

Message

What I'm looking for

I am looking for a role that values teamwork and offers opportunities for growth.

I am passionate about making a positive impact while supporting the passions of others. With experience spanning residential and commercial cleaning, hospitality, and automotive detailing, I have honed my skills in team leadership, customer relations, and administrative support. I believe that strong relationships and a positive attitude are the foundation for success in any role.

As the co-owner of DNA Residential and Commercial Cleaning, I lead daily operations, oversee client communications, and manage a growing team of cleaning staff. My commitment to exceptional customer satisfaction drives me to maintain high standards of cleanliness and attention to detail. In my previous roles, I have consistently demonstrated my ability to enhance customer experiences and streamline operations, ensuring that both clients and team members feel valued and supported.

Experience

Work history, roles, and key accomplishments

Current

Server/Bartender

Current

Copp's Pizza Co.

May 2024 - Present (1 year 4 months)

Ensured high-level customer service, ensuring a seamless dining experience through prompt, accurate orders and personalized service. Managed bar operations, preparing and serving drinks while ensuring quality and maintaining a professional demeanor in all interactions. Handled cash transactions, opening/closing procedures, and consistently met revenue targets by upselling menu items and enhancing

Customer Service Order Management Bar Operations Upselling Customer Retention Conflict Resolution Team Collaboration

Current

Co-Owner

Current

DNA Residential and Commercial Cleaning

May 2023 - Present (2 years 4 months)

Led daily operations, overseeing client communications, service scheduling, and addressing service inquiries to ensure exceptional customer satisfaction. Performed on-site estimates and managed cleaning projects, maintaining high standards of cleanliness and attention to detail across residential and commercial properties. Handled all administrative duties, including invoicing, financial tracking,

Client Communication Scheduling Customer Satisfaction Project Management Administrative Support Invoicing Team Management Quality Control

Auto Detailer

Enterprise Car Sales Division

Mar 2019 - Jan 2023 (3 years 10 months)

Performed detailed interior and exterior cleaning of vehicles to meet company standards and customer expectations. Coordinated vehicle maintenance, preparation, and timely delivery to customers, ensuring satisfaction and minimizing wait times. Supported team efforts to streamline operations, improving workflow and reducing vehicle turnaround time.

Quality Control Customer Satisfaction Workflow Optimization Team Collaboration Inventory Management

Shift Leader

Tommy's Express Car Wash

Jun 2021 - Nov 2021 (5 months)

Led a team of 5+ employees to deliver high-quality car wash services, ensuring operational excellence and customer satisfaction. Managed daily cash handling, including financial reconciliation and end-of-shift closing procedures. Addressed customer concerns, provided solutions to issues, and ensured repeat business through exceptional service.