Michelle Meza-Corona

Responsible for checking call logs and contacting potential clients to encourage them to try kickboxing classes. Maintained daily reports on client attendance and sign-ups.

Managed enrollment accounts by researching accepted, rejected, pending, and requested accounts. Created daily Excel reports for department leads and monitored incomplete queues.

Oversaw hiring and training for to-go and host positions. Managed daily operations, including cash handling, invoice input, and scheduling.

Managed kitchen and front of house schedules, handled cash, and ensured food quality. Worked on improving guest satisfaction scores and managed to-go operations during Covid.

Managed store operations, including supervising staff, handling cash, and training new partners. Ensured labor targets were met and monitored store performance.

Led the front of house team, ensuring guest satisfaction and managing cash flow. Responsible for training and scheduling staff.

Completed a Bachelor's degree in Conrad Hilton Hotel & Restaurant Management, focusing on the principles of hospitality management and restaurant operations.

Earned an Associate of Arts degree, providing a foundational education in various liberal arts subjects.