Angielyn Nacion
@angielynnacion
Customer service and technical support professional at Alorica Philippines who resolved internet issues and supported customers by phone.
PhilippinesWhat I'm looking for
At Alorica Philippines, I assisted customers with internet and technical concerns by phone, diagnosed and resolved issues, and documented customer interactions.
At iQor Philippines, I assisted with product and service inquiries and recommended solutions based on customer needs. I’m seeking a remote Customer Service, Technical Support, or Virtual Assistant role where I can help deliver excellent customer experiences.
Experience
Work history, roles, and key accomplishments
Customer Service / Sales Representative
iQor Philippines
Aug 2023 - Jun 2024 (10 months)
Assisted customers with product and service inquiries, recommended solutions based on customer needs, and built rapport while meeting sales and customer service objectives.
Technical Support Representative
Alorica Philippines
Jun 2020 - Aug 2023 (3 years 2 months)
Assisted customers with internet and technical concerns via phone, diagnosed and resolved technical issues, and documented interactions accurately while meeting performance goals.
Education
Degrees, certifications, and relevant coursework
Biliran National Agricultural High School
Senior High School Diploma, Humanities and Social Sciences
2017 - 2018
Completed Senior High School with a focus on Humanities and Social Sciences (HUMSS) from 2017 to 2018.
Tech stack
Software and tools used professionally
Availability
Location
PhilippinesAuthorized to work in
Salary expectations
Social media
Interested in hiring Angielyn?
You can contact Angielyn and 90k+ other talented remote workers on Himalayas.
Message AngielynGet matched with your dream remote job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
