Looking for a job

Josiah Glem Perdeguero

@josiahglemperdeguero

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Experienced and customer-focused Call Center Agent

Philippines

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What I'm looking for

I'm looking for a dynamic and customer-focused role where I can leverage my communication skills, problem-solving abilities, and experience in handling high-volume interactions.

Throughout my career, I have developed proficiency in using CRM systems, ticketing tools, and multi-channel communication platforms, including phone, email, and live chat. I take pride in my problem-solving skills, ability to work in fast-paced environments, and dedication to delivering top-notch service.

Experience

Work history, roles, and key accomplishments

Technical Support

Asurion

Dec 2024 - Mar 2025 (3 months)

Trained to be a Technical Support while providing good Customer service. Also once we complete all technical issue by the customer. We provide an extended help to cover all other devices of the customer that's when we provide our Sales

Customer Service Sales Technical Support Communication Skills Problem Solving

Outreach Coordinator

Visaya Careers

Apr 2024 - Oct 2024 (6 months)

I was used to calling facilities and ask if some patients on the list was been seen in that specific facility. Also we were given a large amount of numbers to call within 8 hours

Outbound Calling Customer Service Data Entry

Customer Service/Technical Support

Iqor

Jun 2019 - Apr 2022 (2 years 10 months)

I was an agent for this company providing good Customer Service and Technical Support, I am a fast paced learner and good in having good conversation with our customer and also resolving their issue within a short time. I also handle bills and provide good information details in the account of the specific customer

Communication Skills Problem Solving Communication Technical Support Data Entry