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Al Patrick Espinosa

@alpatrickespinosa

Dedicated technical support representative with strong customer service skills.

Philippines

What I'm looking for

I seek a challenging role in a dynamic company that fosters growth.

I am a motivated professional with a background in customer service and technical support. My experience at Qualfon and Alorica has equipped me with the skills to effectively assist customers and resolve technical issues. I thrive in fast-paced environments and enjoy the challenge of meeting customer needs.

Throughout my career, I have developed strong communication skills, allowing me to connect with clients in English, Tagalog, and Cebuano. I am adaptable and work well under pressure, always aiming to provide the best service possible. I am eager to contribute my talents to a progressive company that values growth and advancement.

Experience

Work history, roles, and key accomplishments

QU

Customer Service Representative

Qualfon

Jun 2020 - Jan 2022 (1 year 7 months)

Provided exceptional customer service by addressing inquiries and resolving issues for clients. Developed strong communication skills while assisting customers in a fast-paced environment.

Education

Degrees, certifications, and relevant coursework

RC

Rizwoods Colleges

Senior High School, General Academic Strand

2017 - 2019

DS

Don Vicente Rama National High School

Junior High School, Junior High School

2012 - 2015

MS

Mambaling Elementary School

Elementary School, Elementary School

2008 - 2012

Tech stack

Software and tools used professionally

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Al Patrick Espinosa - Technical Support Representative - Alorica | Himalayas