Al Patrick Espinosa
@alpatrickespinosa
Dedicated technical support representative with strong customer service skills.
PhilippinesWhat I'm looking for
I am a motivated professional with a background in customer service and technical support. My experience at Qualfon and Alorica has equipped me with the skills to effectively assist customers and resolve technical issues. I thrive in fast-paced environments and enjoy the challenge of meeting customer needs.
Throughout my career, I have developed strong communication skills, allowing me to connect with clients in English, Tagalog, and Cebuano. I am adaptable and work well under pressure, always aiming to provide the best service possible. I am eager to contribute my talents to a progressive company that values growth and advancement.
Experience
Work history, roles, and key accomplishments
Delivered technical support to customers, troubleshooting issues and providing solutions. Enhanced technical knowledge and improved customer satisfaction through effective communication.
Provided exceptional customer service by addressing inquiries and resolving issues for clients. Developed strong communication skills while assisting customers in a fast-paced environment.
Education
Degrees, certifications, and relevant coursework
Rizwoods Colleges
Senior High School, General Academic Strand
2017 - 2019
Don Vicente Rama National High School
Junior High School, Junior High School
2012 - 2015
Mambaling Elementary School
Elementary School, Elementary School
2008 - 2012
Tech stack
Software and tools used professionally
Availability
Location
PhilippinesAuthorized to work in
Job categories
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