I’m looking for a remote role where I can grow, contribute value, and build long-term stability.
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Trixie Vitales
@trixievitales
Customer support pro skilled in billing, troubleshooting, payments, and sales.
PhilippinesWhat I'm looking for
I am a detail-oriented and motivated professional with over a year of experience in customer service within a BPO setting. My journey has equipped me with strong skills in digital communication, multitasking, and collaboration. I thrive in fast-paced environments, where I can effectively resolve customer concerns and adapt to changing situations.
My hands-on experience has honed my abilities in active listening, empathy, and conflict resolution, allowing me to deliver excellent virtual support. I am seeking a remote role where I can leverage my skills to provide efficient and caring service, ensuring customer satisfaction and fostering positive relationships.
Experience
Work history, roles, and key accomplishments
IB
Customer Service Representative
IQOR BPO
Nov 2023 - Mar 2025 (1 year 4 months)
Provided customer service support within a BPO environment, effectively resolving customer concerns through digital communication channels. Demonstrated proficiency in multitasking, collaboration, and adapting quickly to fast-paced settings.
Education
Degrees, certifications, and relevant coursework
SP
Santa Rita College of Pampanga
Bachelor of Secondary Education, English
2022 - 2023
Studied towards a Bachelor of Secondary Education with a major in English. Focused on pedagogical methods and subject matter relevant to teaching English at the secondary level.
MI
Mary the Queen College (Pampanga) Inc.
Senior High School Diploma, General Studies
2020 - 2022
Completed the Senior High School program. Focused on core academic subjects and preparation for tertiary education.
PS
Pulungmasle National High School
Junior High School Certificate, General Studies
2016 - 2020
Completed the Junior High School program. Studied foundational subjects across various disciplines.
AS
Ascomo Elementary School
Primary School Certificate, General Studies
2010 - 2016
Completed the Primary School program. Focused on fundamental literacy and numeracy skills.
Tech stack
Software and tools used professionally
Availability
Looking for a job
Location
PhilippinesAuthorized to work in
Social media
Job categories
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