Angel Estrada
@angelestrada
Sales executive with strong negotiation and customer service skills.
What I'm looking for
I am currently pursuing my law degree at the University San Carlos de Guatemala, where I have honed my skills in sales and negotiation over the past two years. My academic journey has equipped me with a solid foundation in legal principles, which I believe complements my professional experience in sales. I am passionate about using my knowledge to advocate for clients and ensure their needs are met with empathy and professionalism.
In my role as a Sales Executive at Ergeon Fences, I have successfully delivered comprehensive client support, managing to sell up to $86,000 a month. My experience spans various roles, including Sales and Retention Agent at Telus Communications and Sales and Customer Service Supervisor at Shutterfly, where I led my team to achieve top sales performance. I pride myself on my ability to connect with customers, understand their needs, and provide tailored solutions that drive satisfaction and loyalty.
Experience
Work history, roles, and key accomplishments
Sales Executive
Ergeon Fences
Jul 2024 - Present (11 months)
As a Sales Executive, I provide comprehensive client support, including estimates, remote site assessments, and project quotes. My role involves resolving client concerns with empathy and professionalism, ensuring satisfaction and successful project commitments, while also managing projects effectively.
Law Student
University San Carlos de Guatemala
Jan 2022 - Present (3 years 5 months)
Currently pursuing a law degree, developing knowledge in legal principles while leveraging skills in sales and negotiation.
Sales and Retention Agent
Telus Communications
Nov 2022 - Mar 2024 (1 year 4 months)
In my role as a Sales and Retention Agent, I worked with potential customers through inbound calls, overcoming objections, and arranging installations. I focused on highlighting benefits over competitors to enhance customer acquisition and retention.
Sales and Customer Service Agent
Shutterfly
Nov 2020 - Nov 2021 (1 year)
In this role, I focused on understanding customer needs through consultative selling. I was recognized as a top seller and performer by effectively identifying products that matched customer requirements.
Sales and Customer Service Supervisor
Shutterfly
Nov 2021 - Jul 2022 (8 months)
As a Supervisor, I managed a team focused on achieving sales objectives. I provided training and techniques to enhance customer interactions, ensuring that customers felt valued and listened to, which contributed to our team's success.
High School Graduate
Colegio Panamericano
Jan 2020 - Jan 2021 (1 year)
Completed high school studies, laying the foundation for my professional career and further education in law.
Education
Degrees, certifications, and relevant coursework
Universidad de San Carlos de Guatemala
Bachelor of Laws, Law
2022 -
During two years I’ve been studying at the law’s school to become a lawyer eventually, being helped by my skills at sales and negotiation, besides the knowledge on laws.
Colegio Panamericano
High School Diploma, High School
2020 - 2021
During these years I was able to accomplish the High School studies to continue with my professional career as well as the college.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
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