KGKarlis Gonzalez
@karlisgonzalez
Senior Project Manager driving client success, retention, and measurable marketing results.
GuatemalaWhat I'm looking for
I am a results-driven Senior Project Manager with 15 years of experience in customer success, marketing, operations, and project management across the U.S., Canada, and LATAM.
I have managed portfolios of 50+ accounts valued at $50K+ each, designed strategic marketing initiatives—including Google Ads, SEO, and UX/UI optimizations—and boosted Google Ads conversion rates from 5% to 25%.
My operations background includes directing regional management and delivering $300K+ monthly forecast projections, coordinating complex B2B and government projects, and presenting QBRs to executive stakeholders.
I am bilingual (English/Spanish), skilled in Agile/Scrum, HubSpot, Asana, Webflow and other tools, and focused on building lasting client relationships, improving retention, and driving measurable ROI.
Experience
Work history, roles, and key accomplishments
Senior Project Manager
Donato
Mar 2023 - Jun 2025 (2 years 3 months)
Managed a portfolio of 50+ accounts across US, Canada, and LATAM, boosting Google Ads conversion rates from 5% to 25% and generating $6K+ in upsell revenue per client through retention strategies.
ZCOperations Coordinator
Zyxel Communications
May 2014 - Mar 2023 (8 years 10 months)
Directed regional operations for Central America, Mexico, and the Caribbean, producing $300K+ monthly forecasts and coordinating complex B2B orders and government projects to improve order visibility and fulfillment.
Lead Project Manager
Compass Consulting Group
Jan 2018 - Dec 2018 (11 months)
Led qualitative and quantitative market research across 15+ projects, synthesizing large datasets into actionable insights and managing project budgets of $5K–$10K+ to support strategic decision-making.
Lead Project Manager
BBDO
Jan 2016 - Dec 2016 (11 months)
Managed digital campaigns for 11+ brands, overseeing cross-functional teams and monthly budgets of $3K–$5K+ to drive audience engagement and sales growth through high-impact multi-platform campaigns.
Education
Degrees, certifications, and relevant coursework
URUniversity of La Rioja
Master of Arts, Digital Marketing & E-commerce
Master's in Digital Marketing and E-commerce focusing on digital strategies, e-commerce platforms, and online marketing techniques.
Canadian College
Bachelor of Business Administration, Business Administration
Bachelor's in Business Administration covering core business disciplines including management, finance, and marketing.
RURafael Landívar University
Bachelor of Marketing, Marketing
Bachelor's in Marketing with coursework in market research, consumer behavior, and marketing strategy.
Tech stack
Software and tools used professionally
Availability
Location
GuatemalaAuthorized to work in
Salary expectations
Social media
Job categories
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