Aneta Bozinovska

Manage communication and coordination between tenants and property owners, providing efficient customer service. Address and resolve tenant queries related to rental agreements, payments, and property maintenance. Handle administrative tasks and assist with booking property viewings.

Provided individual mentoring and tutoring to students in social and life skills, helping them navigate public transportation and communicate effectively in various situations.

Develop in-depth knowledge of financial products to address customer needs. Engage in proactive outreach to clients, maintaining a detailed client book to drive repeat business. Conduct calls to generate leads and close sales using Pipedrive.

Manage guest data in property management systems and facilitate travel arrangements. Process payments, refunds, and handle customer complaints while collaborating with local tour operators to enhance guest experiences.

Sourced, interviewed, and evaluated candidates for various roles while maintaining strong communication throughout the hiring process. Provided detailed recruitment reports and promoted a positive company image.

Answered customer inquiries across various channels, processed orders, resolved issues, and provided ongoing technical assistance. Engaged in customer outreach and organized social media campaigns.

Currently pursuing a Bachelor of Applied Languages, focusing on language proficiency and communication skills.

Earned an Executive Assistant Certificate, enhancing skills in administrative support and office management.

Completed the Complete Digital Marketing Guide, gaining comprehensive knowledge in digital marketing strategies.

Certified in Social Media Marketing, focusing on strategies to enhance online presence and engagement.

Completed a 120-hour TEFL/TESOL Certification, equipping with skills to teach English as a foreign language.

Trained as a Licensed Nurse, acquiring essential medical knowledge and patient care skills.