Amanda MurilloAM
Looking for a job

Amanda Murillo

@amandamurillo

Dedicated customer service professional with strong problem-solving skills.

Honduras

What I'm looking for

I am looking for a role that allows me to grow professionally while contributing to a positive team environment.

My name is Amanda Murillo, and I am a dedicated customer service professional equipped with strong problem-solving abilities and excellent communication skills. I thrive in dynamic environments where I can contribute to team success and achieve positive results. My experience spans various roles, including customer service sales and technical support, where I have honed my ability to address customer inquiries effectively and provide tailored solutions.

Throughout my career, I have demonstrated a commitment to enhancing customer satisfaction. At Dyson, I handled customer inquiries and provided technical support, ensuring that customers received the assistance they needed with their products. My role as a Teacher Assistant further developed my teamwork and collaboration skills, as I supported classroom management and created a positive learning environment for students. I am now eager to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Experience

Work history, roles, and key accomplishments

IC

Customer Service Sales and Tech Support

INTOUCH CX

Oct 2023 - Dec 2023 (2 months)

Handled customer inquiries via phone and email, providing assistance on Dyson products. Troubleshot technical issues, processed warranty claims, and offered product recommendations based on customer needs.

WS

Teacher Assistant

WESTERN INTERNATIONAL SCHOOL

Mar 2023 - Aug 2023 (5 months)

Assisted the lead teacher in managing classroom behavior and ensuring a supportive learning environment. Supervised students during various school activities and occasionally substituted for the teacher.

I2

Live Chat Customer Service

INTOUCH 24/7

Feb 2022 - Aug 2022 (6 months)

Enhanced customer satisfaction by addressing concerns and providing accurate information. Documented cases efficiently and ensured real estate professionals were satisfied with Zillow's services.

ST

Customer Service Representative

STARTEK

Sep 2019 - Dec 2019 (3 months)

Responded to customer requests for products and services, assisting them in navigating the company website and placing online orders to improve user experience.

Education

Degrees, certifications, and relevant coursework

UH

Universidad Nacional Autónoma De Honduras

Bachelor of Arts, Foreign Languages Education

2015 - 2023

Bachelor of Arts in Foreign Languages Education, focusing on the development of language skills and teaching methodologies to effectively educate students in foreign languages.

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