Looking for a job

Alex Musyoka

@alexmusyoka

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Experience in Customer Relationship Management, Business Development, Project Management & Sales.

Kenya

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What I'm looking for

I would like to learn as much as possible about the organization for purposes of a vested alignment. This is important to me, but I would also like to learn something that I did not previously know. That would make the role interesting and it's always good to impart something interesting to others.

I have over 15 years of experience in Customer Relationship Management, Business Development, Project Management, and Sales. I am skilled in revenue growth, customer satisfaction, project leadership, strategic partnerships, team management, and delivering results.

Experience

Work history, roles, and key accomplishments

Current

Business Development Manager

Current

Tellistic Technology Services

Jan 2019 - Present (7 years 3 months)

Owned commercial strategy for key accounts, utilizing Data-Driven Decisioning to conduct in-depth analyses of business performance versus goals.
Designed a COVID-19 business continuity plan focused on Operational Scalability, facilitating remote-readiness and capacity building for existing customers.
Developed business practices focused on Human-Centric Ethics, within Data Governance and Privacy.

Sales AWS Azure Business Development Business Strategy Project Management Project Planning Business Intelligence Data Warehousing

Client Manager

Stealth

Mar 2011 - Oct 2018 (7 years 7 months)

Managed the full sales lifecycle, from lead generation and initial prospecting to contract negotiation and closing.
Acted as the primary point of contact for diverse clients, ensuring project alignment and maintaining long-term professional relationships.
Authored comprehensive technical and financial proposals, tailored to solve specific client pain points and organizational challenges.

Revenue Projection Project Coordination Client Relationship Management Organizational Development Sales Management Sales Management Systems Business Development

Client Relations Manager

Schwans Home Service

Oct 2004 - Jan 2011 (6 years 3 months)

• Fostered strong B2B and B2C customer relationships, ensuring satisfaction and retention
• Strategically managed accounts, tailoring solutions to increase sales revenue and loyalty
• Collaborated cross-functionally to coordinate operations, resolve issues, identify upsell/cross-sell opportunities

Sales Account Management B2B Sales B2C Sales Inbound Sales Channel Sales

BimaLab Insurtech Accelerator Program

BimaLab Africa

Mar 2023 - Nov 2025 (2 years 8 months)

Regulatory Governance: Orchestrated high-level engagement with insurance regulators from over 15 African countries to facilitate the development of policies that address the rapidly evolving technological landscape.

Scalable Success: Contributed to the acceleration of 100+ startups, reaching 3 million+ new customers and securing over $20 million in funding for the insurtech ecosystem.

Project Management Project Coordination Project Planning Regulatory Compliance Regulatory Submissions Regulatory Affairs Regulatory Requirements Regulatory Education And Training Content Creation Content Development Content Review

AWS Partner Transition

The Next Step Foundation

Sep 2023 - Feb 2025 (1 year 5 months)

Orchestrated the transition of organizations to become AWS Partners, focusing on Operational Scalability and social impact.

Managed Cross-Functional teams to develop 100-day Partner Transformation Plans, adhering to strict quality timelines and identifying project successes.

Successfully onboarded the first AWS training partner to offer programs for people with disabilities in East Africa.

Project Management Project Coordination Project Planning Education And Training Content Development Content Review AWS AWS Transform Recruitment

Relationship Manager

Schwan's Home Service

Oct 2004 - Jan 2011 (6 years 3 months)

Led cross-functional orchestration of sales, logistics, and marketing to improve delivery operations and customer retention, driving increased sales through data-driven account management.

Sales & Management Logistics Coordination Customer Retention Account Management

Education

Degrees, certifications, and relevant coursework

University of Adelaide

Certification, Project Management

2019 - 2019

Completed a Project Management certification from the University of Adelaide in 2019.

Southwest Minnesota State University

Bachelor of Arts, Sociology

2004 - 2009

Grade: 2.7

Activities and societies: BAACHUS (Boosting Alcohol Awareness Concerning the Health of University Students) - Secretary ISO (International Student Organization - Vice President BSU (Black Student Union) - Member