I am a Business Development and Client Relations professional with experience in diverse industries. I have a strong background in customer service, account management, sales, marketing, and workforce management. Throughout my career, I have successfully spearheaded marketing strategies, initiated partnership engagements, and implemented sales approaches that reduce operational costs while maintaining optimal workflow. I have also maintained high customer retention rates, increased customer satisfaction, and designed and implemented turnkey technology solutions for various sectors.
In my previous roles, I have collaborated with programmers to create user-friendly interfaces, managed complex projects, and achieved increased ROI for clients. I have also headed the business development and sales function, recruited and managed sales teams, and cultivated relationships with equipment vendors and logistics partners. Additionally, I have conceptualized and delivered innovative advertising content across multiple platforms, won back lost business, and contributed to company growth through strong client relationships and cross-selling.
I hold a Higher National Diploma in Business Management and have completed professional development training in critical conversations, sales, project coordination, and workforce management. I am a strong decision-maker, detail-oriented, and a complex problem solver. I am passionate about driving business growth, optimizing sales strategies, and delivering exceptional customer experiences.
Uganda
Tanzania
Rwanda
Burundi
South Sudan
