SMSharon Mwikali
@sharonmwikali
Seasoned Business Development Manager driving revenue growth and partnerships.
KenyaWhat I'm looking for
As a seasoned Business Development Manager with over 8 years of experience, I have a proven track record of driving revenue growth and fostering strategic partnerships across diverse industries. My expertise lies in optimizing sales operations and implementing digital tools that enhance customer interactions and satisfaction. I am dedicated to aligning support channels and leading high-performing teams to achieve measurable results.
Throughout my career, I have successfully managed regional market expansion, consistently exceeding financial objectives through data-driven sales strategies and effective budget management. Notable accomplishments include developing robust client pipelines and improving customer satisfaction metrics. I am passionate about leveraging customer insights to deliver tailored solutions that advance organizational objectives and drive operational excellence.
Experience
Work history, roles, and key accomplishments
Business Development Lead
Power Financial Wellness
Feb 2023 - Feb 2024 (1 year)
Led business development strategies that optimized customer interactions and expanded market penetration. Achieved consistent revenue growth by securing new clients and enhancing customer satisfaction through digitized tools and high-performing sales teams.
Regional Business Development Manager
Metropol Credit Reference Bureau
Mar 2021 - Jan 2023 (1 year 10 months)
Executed a strategic business development plan that increased regional market share by 30%. Achieved 98% of sales objectives through accurate forecasting and budget management while enhancing client satisfaction and cross-functional collaboration.
Business Development Officer
Metropol Credit Reference Bureau
May 2019 - Jan 2023 (3 years 8 months)
Surpassed annual sales targets by aligning acquisition strategies with financial goals, achieving a 12% revenue increase. Developed a robust sales pipeline and maintained high client retention rates through effective onboarding and relationship management.
Business Development Officer
Juhudi Kilimo
Apr 2017 - May 2019 (2 years 1 month)
Expanded the customer base by identifying new business opportunities and marketing financial products, resulting in a 20% increase in loan applications. Enhanced client relationships and improved loan portfolio management through effective risk analysis.
Assistant Director
Janecaster Enterprises
Jan 2016 - Mar 2017 (1 year 2 months)
Implemented operational strategies that improved service delivery and reduced costs. Led cross-functional teams to complete projects efficiently while enhancing client satisfaction through proactive communication and training programs.
Administrative Assistant (Intern)
Highway Emporium
Aug 2015 - Dec 2015 (4 months)
Assisted in administrative tasks and supported daily operations during internship, gaining valuable experience in office management and customer service.
Education
Degrees, certifications, and relevant coursework
Marketing Society of Kenya
Post Graduate Diploma, Marketing
2022 - 2022
MUMaseno University
Bachelor of Arts, Economics with IT
2011 - 2015
Studied Economics with Information Technology, focusing on the intersection of economic principles and IT applications.
Tech stack
Software and tools used professionally
Availability
Location
KenyaAuthorized to work in
Job categories
Skills
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