
Alex Lebahn
@alexlebahn
I lead healthcare scheduling operations that improve provider capacity and patient access.
What I'm looking for
At Rural Psychiatry Associates, I coordinate more than 1,200 weekly appointments across 30 providers, supervise 12 schedulers, and support four additional departments. I built an Excel Therapy Tracker that eliminated provider overbooking, improved scheduling visibility, and standardized recurring patient appointments.
I was promoted from Patient Access Coordinator to Patient Access Process Improvement Lead and then Therapy Scheduling Supervisor. Previously, at EZ Open Garage Door, I progressed from receptionist to Office Manager, managing scheduling, invoicing, inventory, customer service, technician coordination, and social media operations.
Experience
Work history, roles, and key accomplishments
Operations and Scheduling Supervisor
Rural Psychiatry Associates
Jan 2023 - Present (3 years 8 months)
Promoted from Patient Access Coordinator to Lead, then Therapy Scheduling Supervisor. Developed an Excel Therapy Tracker that eliminated provider overbooking, improved scheduling visibility, and standardized recurring patient appointments. Coordinate scheduling for 1,200+ appointments weekly across 30 providers while supervising 12 schedulers and supporting 4 other departments.
Education
Degrees, certifications, and relevant coursework
North Dakota State University
Bachelor of Science, English
2015 - 2020
Pursued a Bachelor of Science in English, developing strong communication and analytical skills.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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