Taylor Hodge
@taylorhodge
I coordinate healthcare workforce scheduling, staffing coverage, onboarding, and operational continuity.
United StatesWhat I'm looking for
I've supported healthcare and behavioral health operations at Headlight Health and Behavior Network, managing scheduling and staffing coverage for 80+ therapists serving 60+ clients. I coordinate onboarding, schedule creation, therapist assignments, time-off coverage, utilization, and same-day adjustments to keep client services continuous.
At Behavior Network, I led onboarding, competency assessments, training, and operational guidance for clinical teams, training more than 100 staff members, community professionals, and law enforcement personnel. I also maintain accurate healthcare documentation and compliance workflows using CentralReach, NextGen, Updox, Excel, Google Sheets, and Microsoft Teams.
Experience
Work history, roles, and key accomplishments
Medical Records Specialist
Headlight Health
Jul 2025 - Present (1 year 1 month)
Managed 50–100 daily administrative tasks, supporting documentation processing, fax workflows, and internal task coordination. Processed Release of Information (ROI) requests and maintained strict HIPAA compliance while ensuring confidentiality and accuracy of sensitive healthcare records.
Care Coordinator Scheduling Manager
Headlight Health
Jun 2024 - Jul 2025 (1 year 1 month)
Managed workforce scheduling and staffing coverage for 80+ therapists supporting 60+ clients across multiple service areas. Coordinated onboarding for 20+ new hires, including schedule creation, start-date planning, and therapist assignments. Reviewed and approved time-off requests while ensuring continuity of client services.
Operations Team Lead
Behavior Network
May 2022 - Jun 2024 (2 years 1 month)
Supervised and supported clinical staff, providing coaching, mentorship, and operational guidance. Led onboarding, competency assessments, and training initiatives for new and existing staff. Coordinated staffing coverage and schedule adjustments to ensure continuity of care.
Education
Degrees, certifications, and relevant coursework
Southern New Hampshire University
Associate Degree, Business Administration
2025 -
Pursuing an Associate Degree in Business Administration with a focus on management and operations.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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