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Debra Carver

@debracarver

Message

I lead remote healthcare operations that improve referral access, prior authorizations, and patient coordination.

United States

Message

What I'm looking for

I'm looking to lead or strengthen healthcare operations focused on patient access, referral coordination, prior authorizations, and high-quality HIPAA-compliant service.

At Hosparus Health, I manage end-to-end intake and scheduling for a hospice grief counseling team, coordinating approximately 150 new referrals each month for nine counselors. I triage urgent needs, maintain audit-ready HIPAA-compliant documentation, and help clients access bereavement services without unnecessary delays.

Previously at PharmaCord, I led 10 patient access specialists supporting a specialty HIV/AIDS medication program serving 400+ active patients across multiple states. I directed referral intake, prior authorizations, provider follow-up, training, and performance improvements while building relationships with more than 100 physician offices.

Experience

Work history, roles, and key accomplishments

Team Lead / Operations Supervisor

PharmaCord

Jan 2023 - Dec 2025 (2 years 11 months)

Led a distributed team of 10 patient access specialists supporting a specialty HIV/AIDS medication program with 400+ active patients. Directed daily operations for referral intake, prior authorization processing, and provider follow-up, ensuring seamless patient access to critical therapies.

Epic Cerner Prior Authorizations Team Leadership Workflow Optimization Performance Metrics HIPAA compliance Onboarding Training Provider Relations

Education

Degrees, certifications, and relevant coursework

University of Louisville

Bachelor of Science, Psychology and Nursing Studies

Completed 134 credit hours in Psychology and Nursing Studies with relevant coursework in healthcare administration, patient care coordination, and medical terminology.