At PeramareHealthManagement, I spoke with individuals about their healthcare coverage needs and introduced suitable insurance plan options. I also explained plan benefits during onboarding and verified client information for follow-up.
I prepared customer service reports at Global Study and advised prospective students on academic programs and institutions aligned with their goals. I also helped identify potential service issues before they became major complaints.
At Norte Express Transport & Logistics, I resolved customer complaints, negotiated service rates and delivery arrangements within company guidelines, and followed up on quotations and sales leads.
