At Conseco Life Insurance USA, I explained policy features, coverage options, premiums, exclusions, and benefits to help clients make informed decisions. I also prepared insurance applications and gathered the required documentation.
I followed up with prospective clients, answered questions, and addressed objections to convert leads into policyholders. I supported existing policyholders with updates and identified cross-selling opportunities.
At Mopson Pharmaceutical Ltd, I resolved customer complaints and product issues by investigating concerns and coordinating with relevant departments. I also maintained customer records in the company’s CRM system.
At Grand Cereals Ltd, I handled inbound and outbound inquiries about products, promotions, pricing, stock, and orders. I recorded customer interactions and sales activities, and worked toward daily and monthly call volume and sales targets.
