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Cynthia AuduCA
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Cynthia Audu

@cynthiaaudu

Customer Service Representative at The Personal Insurance Company, promoting insurance plans through tailored recommendations.

Nigeria
Message

At The Personal Insurance Company, I placed outbound calls to promote auto, home, and tenant insurance plans. I explained coverage and premiums, identified customer needs, and recommended plans suited to clients’ risk profiles, lifestyles, and budgets.

At Max Shipping Services Ltd, I responded to enquiries about shipping and logistics and assisted with bookings, collections, and delivery arrangements. At Best Western Premier Hotel, I developed relationships with corporate organizations and travel agencies and promoted hotel services through sales calls, visits, and presentations.

Experience

Work history, roles, and key accomplishments

ML

Customer Support Specialist

Max Shipping Services Ltd

Apr 2023 - Oct 2024 (1 year 6 months)

Responded to customer enquiries regarding shipping, freight, cargo, deliveries, collections, and logistics services. Provided timely and accurate information through multiple communication channels and assisted with bookings and delivery arrangements.

BH

Sales Executive Officer

Best Western Premier Hotel

Mar 2021 - Feb 2023 (1 year 11 months)

Developed and maintained strong relationships with corporate organizations, travel agencies, event planners, and business partners. Conducted sales calls, client visits, presentations, and follow-ups to promote hotel services and identify upselling opportunities.

Education

Degrees, certifications, and relevant coursework

MO

Madonna University Okija

Bachelor of Science, Accounting

Completed a Bachelor of Science in Accounting at Madonna University Okija in 2010.

DT

Dakins Foreign Customer Service Training

Certificate, Customer Service

Completed customer service training from Dakins Foreign Customer Service Training.

Tech stack

Software and tools used professionally

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