Open to opportunities

Abdulazeez Liadi

@abdulazeezliadi

Message

I generate qualified leads and resolve customer issues across remote sales campaigns.

Nigeria

Message

What I'm looking for

I'm looking for a remote sales, business development, lead generation, or customer support role where I can use cold calling, CRM tools, multichannel outreach, and customer service to exceed targets and improve client experience.

I've generated qualified sales opportunities across remote US, Canadian, and Nigerian campaigns through cold calling, multichannel outreach, appointment setting, and customer support.

At D Core Media, I conducted B2B prospecting for GEO, SEO, and ORM services, using AI-driven lead targeting and keyword insights to improve outreach efficiency. I booked qualified meetings by positioning data-backed strategies that drive calls, website traffic, and client conversions.

At Calls Experts, I handled more than 350 inbound and outbound calls for health insurance plans, exceeded monthly sales targets through upselling and cross-selling, and maintained a 90% customer satisfaction rating while resolving policy and claims inquiries in Zoho CRM.

I've also averaged 150 outbound calls daily at GreenOak Real Estate Group, contributing to a 20% increase in lead conversion in five months. I bring hands-on experience with HubSpot, Zoho CRM, Salesforce, Zendesk, Freshdesk, and remote collaboration tools.

Experience

Work history, roles, and key accomplishments

Business Development Representative

D Core Media

Dec 2025 - Jun 2026 (6 months)

Conducted outbound B2B prospecting across multichannel touchpoints to generate qualified sales opportunities for GEO, SEO, and ORM services. Leveraged AI-driven tools for lead targeting and booked qualified sales meetings with decision makers.

Cold Calling CRM Lead Generation AI Tools GEO SEO ORM

Sales Representative and Customer Support Specialist

Calls Experts

Nov 2024 - Feb 2026 (1 year 3 months)

Handled over 350 inbound and outbound calls, informing prospective customers about health insurance plans. Resolved client difficulties and policy queries, achieving a 90% customer satisfaction rating.

Inbound Calls Outbound Calling Cross Selling Customer Satisfaction Zoho CRM Claims Management Policy Support

Appointment Setter

GreenOak Real Estate Group

May 2022 - Aug 2024 (2 years 3 months)

Averaged 150 outbound calls per day to qualify prospects and schedule appointments with real estate agents. Organized calendars for multiple agents and provided property details, contributing to a 20% increase in lead conversion.

Cold Calling Lead Qualification Calendar Management CRM Data Entry Email Management Real Estate

Customer Service Representative

Outsource Global

Feb 2020 - Mar 2022 (2 years 1 month)

Handled inbound and outbound calls for clients, resolving customer concerns effectively. Collaborated with internal teams to resolve issues and analyzed customer feedback to improve engagement strategies.

Inbound Calls Outbound Calling Customer Service Problem Solving Collaboration

Education

Degrees, certifications, and relevant coursework

Lagos State University

Master of Public Administration, Public Administration

Pursuing a Master of Public Administration with coursework in organizational development, planning and execution, operations management, and economics.