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Chinenye Micheal

@chinenyemicheal

Sales and appointment-setting specialist at Specialty Life Insurance Canada who made 100+ outbound calls daily and qualified leads for closing teams.

Nigeria

Message

At Specialty Life Insurance Canada, I handled inbound calls and made 100+ outbound calls daily, educating Canadian clients about life insurance and qualifying prospects. I transferred qualified leads to closing teams and kept sales records current using Dialpad and Convoso.

At INSURANCE SUPERMARKET USA, I made B2B calls to businesses and licensed insurance advisors, navigating gatekeepers and qualifying prospects. My consistent prospecting contributed to increased advisor engagement and reported 80% sales growth.

Experience

Work history, roles, and key accomplishments

Customer/Sales Representative

Specialty Life Insurance Canada

Jan 2024 - Jan 2026 (2 years)

Made 100+ outbound calls daily to Canadian clients using Dialpad and Convoso, handled inbound calls, and transferred qualified leads to closing teams. Managed customer inquiries and scheduled appointments using Zendesk and Google Calendar.

Dialpad Convoso Zendesk Google Calendar Gorgias Inbound Calls Outbound Calls Lead Qualification Appointment Setting Customer Relationship Management CRM Data Entry Call Dispositions

B2B Cold Caller and Appointment Setter

Insurance Supermarket USA

Jan 2022 - Jan 2024 (2 years)

Conducted outbound B2B calls to businesses and licensed insurance advisors, navigated gatekeepers, and qualified prospects. Contributed to an 80% growth in sales through consistent prospecting and relationship-building.