Oluwatosin Akinola
@oluwatosinakinola
Sales development professional driving qualified pipeline through multi-channel outreach.
What I'm looking for
I am a results-driven Sales & Business Development professional with over three years' experience in cold calling, appointment setting, and CRM management across SaaS, HR Tech, and insurance sectors.
I consistently exceed outbound KPIs — making 100+ calls per day, improving lead qualification rates by 20%, and scheduling 20+ appointments weekly to drive pipeline growth.
I am tech-savvy with HubSpot, Salesforce, LinkedIn Sales Navigator and sales automation/AI tools, and maintain 100% CRM data accuracy to enable timely follow-ups and reliable reporting.
I thrive in remote environments, collaborate cross-functionally to improve processes, and focus on personalized outreach and customer success to improve retention and satisfaction.
Experience
Work history, roles, and key accomplishments
Sales Development Representative
C&C Acquisitions
Jul 2024 - Present (1 year 3 months)
Made 100+ outbound calls daily, increased qualified lead rate by 20%, and scheduled 20+ appointments weekly while maintaining 100% CRM data accuracy to improve conversion tracking.
Sales Development Representative
Skilledup Life
Jun 2023 - Apr 2024 (10 months)
Generated 40+ qualified leads monthly using LinkedIn Sales Navigator, improved conversion rates by 20%, and conducted onboarding sessions that boosted client retention by 15%.
Customer Service Agent
Axa Mansard Health
Oct 2023 - Mar 2024 (5 months)
Handled inbound/outbound calls with an 8-minute average turnaround, documented CRM logs to reduce repeat queries by 10%, and collaborated with product teams to improve self-service efficiency.
Customer Service Assistant
Bloomboom Pediatrics Centre
Feb 2023 - Sep 2023 (7 months)
Managed appointment scheduling and resolved customer issues, boosting satisfaction scores by 15% and supporting patients with insurance access and claim resolution.
Education
Degrees, certifications, and relevant coursework
Nexford University
Bachelor of Business Administration, Business Analytics
Pursuing a Bachelor of Business Administration in Business Analytics with expected completion in May 2027.
VAA Global & SDC Canada
Certification, Customer Service Relationship Management
Completed a Customer Service Relationship Management certification with expected completion in September 2024.
Alison
Diploma, Customer Service
Completed a Customer Service Diploma focused on practical customer support skills in May 2023.
Hebron College
High School Certificate (GED), General Education
Obtained High School Certificate (GED) in July 2016.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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