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Trust & Safety and IT support professional experienced in content moderation and technical customer support.
Experience
Trust & Safety Associate
Accenture Technology Solutions Sdn Bhd
Sep 2024 - Present (1 year 2 months)
MS Engineer L1
NTT MSC Sdn Bhd
Jul 2023 - Aug 2024 (1 year 1 month)
I am a bilingual trust and safety leader specializing in policy enforcement and data-driven operations.
Experience
VP/Director of Sales
Eagle Corps Essentials, LLC
Jan 2024 - Present (1 year 10 months)
Trust & Safety Operations
Genpact
Jan 2018 - Jan 2024 (6 years)
Multi-Lingual Analyst
Allergan / Adecco
Trust & Safety and QA specialist focused on logical evaluation, compliance, and improving AI validation.
Experience
Training & Quality Lead
TikTok (Bytedance)
Jan 2020 - Jan 2024 (4 years)
QA Team Lead
YouTube (Google)
Jan 2018 - Jan 2020 (2 years)
Customer Support Agent
Trust & Safety specialist transitioning into Fraud Prevention, KYC, and Risk Operations roles.
Experience
Assistant Director
Malaysian Communications and Multimedia Commission
Apr 2024 - Present (1 year 7 months)
Content Moderator
ByteDance
Oct 2020 - Mar 2024 (3 years 5 months)
I am a Trust & Safety analyst with technical troubleshooting and data-driven policy enforcement expertise.
Experience
Trust & Safety Analyst
Wipro Ltd.
Jun 2024 - Jul 2025 (1 year 1 month)
Tech Support Associate
BPO Convergence Pvt. Ltd.
Jun 2019 - Oct 2021 (2 years 4 months)
Detail-oriented Trust and Safety Associate with a focus on improvement.
Experience
Trust and Safety Associate
Accenture Solutions Pvt Ltd
Dec 2020 - Present (4 years 11 months)
Trust & Safety associate with content moderation and supervisory experience.
Experience
Content Moderator (Gen-AI)
Accenture
Oct 2021 - Present (4 years 1 month)
Census Area Supervisor
Philippine Statistics Authority
Aug 2021 - Oct 2021 (2 months)
Junior Math Teacher
Trust & Safety professional specializing in AI-driven content moderation and policy compliance.
Experience
Educator (Volunteer)
Al-Iklas School
Nov 2024 - Present (1 year)
Trust & Safety Associate
Accenture Technology Solutions
Jun 2021 - Present (4 years 5 months)
20k-30k USD
Community Ops Lead | Trust & Safety Specialist | Platform Integrity & Engagement
Experience
Community Coordinator
Khoros
Feb 2024 - May 2025 (1 year 3 months)
Senior Customer Service Associate
Trust and safety professional with expertise in data analysis.
Experience
Trust and Safety Professional
FRND
Nov 2023 - Present (2 years)
AI Intern
Codsoft
Dec 2023 - Dec 2023 (0 months)
Associate
Cogent E Services
Jun 2023 - Oct 2023 (4 months)
Content reviewer and trust & safety specialist with executive assistant experience.
Experience
Content Reviewer Analyst
Accenture
Oct 2023 - Aug 2025 (1 year 10 months)
Content Moderator Analyst
Majorel
Jan 2020 - Jul 2023 (3 years 6 months)
Back Office Assistant
Millennium BCP
Aug 2018 - Dec 2019 (1 year 4 months)
Results-driven HR professional with expertise in compliance and safety.
Experience
Senior Manager – Employment Programs
HireArt Inc.
Jan 2023 - Present (2 years 10 months)
Program Manager – Employee Relations
HireArt Inc.
Jan 2022 - Jan 2023 (1 year)
Program Manager – Trust & Safety
Workrise
Jan 2021 - Jan 2022 (1 year)
Adept at enhancing online safety and data integrity.
Experience
Trust and Safety Associate
Accenture
Jan 2022 - Present (3 years 10 months)
Data Analyst
Remotask
Jan 2021 - Jan 2022 (1 year)
Customer Service Representative
Inspiro
Jan 2020 - Jan 2021 (1 year)
Detail-oriented Policy Enforcement and Trust & Safety professional.
Experience
Content Policy Enforcement Specialist
Google Concentrix
Jan 2023 - Present (2 years 10 months)
Purchase Operations
Toyotetsu
Jan 2021 - Dec 2023 (2 years 11 months)
Customer-focused trust and safety professional skilled in complaint resolution.
Experience
Customer Relations Specialist
Foundever Malaysia Sdn. Bhd.
Jun 2024 - Dec 2024 (6 months)
Trust and Safety Analyst
Accenture Technology Solutions Sdn. Bhd.
Jan 2022 - Jan 2024 (2 years)
Customer Service Representative
ZIMI Tech Inc.
Trust & Safety specialist focused on scaling safe, compliant AI through investigations and audits.
Experience
AI Quality Assurance Specialist
Covalen
Jul 2024 - Present (1 year 4 months)
Senior Trust and Safety Expert with a focus on quality evaluation.
Experience
Senior Trust and Safety Expert
Telus International Digital
Jan 2025 - Present (10 months)
Senior Quality Evaluator
Concentrix
Nov 2023 - Nov 2024 (1 year)
Quality Analyst Coordinator
Concentrix
Aug 2022 - Oct 2023 (1 year 2 months)
Trust & Safety Content Moderator ensuring user safety with high accuracy.
Experience
Content Moderator
Wipro Technologies
Jan 2024 - Present (1 year 10 months)
Content Analyst
Wipro Technologies
Aug 2023 - Jan 2024 (5 months)
Detail-oriented Trust and Safety Associate with a passion for customer service.
Experience
Trust and Safety Associate
Ecom Services Ltd
Dec 2023 - Present (1 year 11 months)
Customer Satisfaction Associate
Ecom Services Ltd
Apr 2023 - Dec 2023 (8 months)
Administrative Assistant
Adaptable trust-and-safety analyst skilled in content review, KYC, and data-driven decision making.
Experience
Laboratory Assistant Intern
Institute of Planetary Survival for Sustainable Well-Being
Oct 2022 - Jan 2023 (3 months)
Part-Time Assistant
RR Sandora Engineering
Apr 2021 - Sep 2021 (5 months)
Jan 2014 - Jan 2015 (1 year)
Founder & Executive Director
Kinder Kids, LLC
Jan 2010 - Jan 2013 (3 years)
Director of Multi-Lingual Ops
A&W Associates
Jan 2006 - Jan 2008 (2 years)
Teleperformance
Compliance Enforcement Specialist
Arvato
Customer Experience Specialist
Agoda
Nov 2019 - Jun 2020 (7 months)
Inside Sales & Operations Executive
Evada Solutions Sdn Bhd
Mar 2018 - Nov 2019 (1 year 8 months)
Branch Supervisor
Zawara Coffee
Aug 2015 - Feb 2017 (1 year 6 months)
Eye Level Center
Jun 2019 - Mar 2020 (9 months)
Kindergarten Teacher
Little Caliphs International
Jan 2020 - Dec 2020 (11 months)
Tech Mahindra
Sep 2022 - Oct 2023 (1 year 1 month)
Safety Ops Analyst
Cognizant
Sep 2021 - Jul 2022 (10 months)
Senior Content Analyst
Neubotic
Apr 2019 - Sep 2021 (2 years 5 months)
Search Engine Evaluator
Lionbridge
Oct 2018 - Apr 2019 (6 months)
Team Lead – Safety
Ly Inc.
Jan 2018 - Feb 2021 (3 years 1 month)
Sr. Specialist – Safety
Ly Inc.
Jan 2017 - Jan 2018 (1 year)
Jul 2020 - Oct 2021 (1 year 3 months)
AI Data Annotator
Covalen
Jul 2023 - Jul 2024 (1 year)
Global Legal Escalations Analyst
Covalen
Sep 2022 - Jul 2023 (10 months)
Content Moderator
Concentrix
May 2022 - Aug 2022 (3 months)
Telesales Representative
Almaviva
Feb 2020 - Mar 2022 (2 years 1 month)
Kengen PLC
May 2022 - Sep 2022 (4 months)