Open to opportunities

Adrianita Contreras

@adrianitacontreras

Message

Skilled Trust and Safety Analyst dedicated to online safety.

United States

Message

What I'm looking for

I am looking for opportunities that allow me to enhance online safety and contribute to a secure digital environment.

As a highly skilled Trust and Safety Analyst, I possess a deep expertise in content moderation policies and risk assessment, with a proven ability to adapt to the ever-evolving landscape of online safety. My extensive experience in managing and enforcing over 30 policies has honed my ability to identify and address potential threats to user safety and platform integrity with precision and diligence.

My commitment to keeping the online world safe is not just a professional endeavor but a genuine passion. I thrive on continuously learning and adapting to new challenges in the digital space, ensuring that I can effectively safeguard the growing and dynamic online community. With a detail-oriented approach and a strong track record of collaborating with cross-functional teams, I bring exceptional communication skills and a proactive mindset to every project.

Experience

Work history, roles, and key accomplishments

Current

Trust and Safety Analyst

Current

Accenture on Assignment at Meta

Aug 2023 - Nov 2024 (1 year 3 months)

As a Trust and Safety Analyst, I adapt to complex workflows to prioritize tasks effectively, ensuring adherence to policies across various lines of business. I provide insights into workflow and emerging advertising trends, contributing to a significant reduction in false positive rates and enhancing user safety on Meta's platforms.

Content Moderation Risk Assessment Data Analysis Workflow Management Communication Problem Solving Team Collaboration Critical Thinking

Copyright Analyst

Accenture on Assignment at Meta

Jan 2022 - Aug 2022 (7 months)

In my role as a Copyright Analyst, I review and manage user-generated content to ensure compliance with established guidelines. I collaborate with cross-functional teams to develop policies addressing copyright issues and enhance company initiatives.

Content Review Policy Development Cross Functional Collaboration Compliance Communication Problem Solving Technical Systems Teamwork Critical Thinking

Trust and Safety Moderator

Accenture on Assignment at Meta

Aug 2021 - Feb 2022 (6 months)

As a Trust and Safety Moderator for WhatsApp, I engage in discussions on socially sensitive topics to ensure community safety. I review and classify content according to client guidelines and participate in ongoing training to enhance my role.

Communication Team Collaboration Problem Solving Critical Thinking User Engagement

Account Specialist

GC Services

Aug 2017 - Jul 2021 (3 years 11 months)

As an Account Specialist, I notified customers of overdue accounts and developed tailored debt repayment plans. I managed overdue accounts using automated tools and maintained communication with clients to facilitate payment.