Open to opportunities

Adeel Zaidi

@adeelzaidi

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Senior Trust & Safety investigator specializing in fraud, risk analysis, and data-driven process improvement.

India

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What I'm looking for

I am looking for a role where I can lead investigations, use data to prevent fraud, work cross-functionally, and drive process improvements in a collaborative environment.

I am a Senior Trust & Safety investigator with extensive experience in fraud analysis, risk mitigation, and due diligence across platform and enterprise environments.

I have managed high-volume investigations, analyzed large datasets to identify fraud patterns, and created performance dashboards and reports to drive policy and operational improvements.

My background includes roles at Welocalize, Swiggy, EY, and Uber where I led investigations, coordinated cross-functional projects, and delivered training and upskilling programs to reduce risk and improve outcomes.

I combine technical skills (SQL, Excel, Power BI) with strong communication, project management, and stakeholder-management abilities to implement preventive solutions and ensure timely, accurate case resolution.

Experience

Work history, roles, and key accomplishments

Current

Senior Trust and Safety Specialist II

Current

Welocalize

Mar 2024 - Present (1 year 10 months)

Manage and investigate multiple user safety and fraud cases concurrently, analyze investigation data to identify patterns, propose and drive policy improvements, and support global projects to reduce recurring issues.

Trust & Safety Fraud Analysis Data Analysis Policy Development Project Management Data Visualization Investigation Stakeholder Management

Senior Trust & Safety Specialist

Swiggy

Jun 2022 - Feb 2024 (1 year 8 months)

Analyzed large transactional datasets to detect fraud patterns and conducted fraud reviews, delivered timely resolutions with stakeholders, built dashboards and training programs, and maintained BAU operations to mitigate risk.

Fraud Detection Data Analysis SQL Dashboarding Due Diligence Training Delivery Risk Analysis Project Management

Assurance Associate

Jan 2022 - Jun 2022 (5 months)

Performed background and document verifications including education, employment, criminal and ID checks, coordinated vendor follow-ups to meet TATs, and analyzed verification data to produce client-ready reports and insights.

Background Checks Document Screening Data Analysis Auditing Vendor Management Reporting Compliance Risk Assessment

COE Risk Investigator

Uber

Jul 2021 - Dec 2021 (5 months)

Built and scaled community operations focused on process improvements and stakeholder management, conducted research and document screening, and implemented controls to improve customer experience and reduce risk.

Community Operations Process Improvement Risk Mitigation Research Document Screening Stakeholder Management Operations Management SQL

Operations and Teaching Associate

Sanskriti University

Jul 2019 - May 2021 (1 year 10 months)

Delivered teaching and operational support, managed academic and administrative tasks, and contributed to curriculum-related activities while supporting student learning outcomes.