Victor Garcia

I am an analytical Trust & Safety and Quality Assurance specialist with 10+ years of experience at global tech companies, including TikTok and Google. I focus on policy evaluation, structured audits, and scenario-based testing to improve process accuracy.

At TikTok I led QA operations across EMEA, LATAM, and APAC, managing 80+ staff and designing structured testing scenarios that reduced policy misapplication by 25%. I produced weekly QA and compliance reports and collaborated with Product, Legal, and Engineering teams to resolve edge cases.

Previously at YouTube/Google I directed QA teams for advertising compliance, created gold standards and evaluation frameworks, and launched moderation hubs including a Krakow hub with 50 reviewers. I built QA departments, designed SOPs, and introduced templates for logical validation.

I have a strong background in compliance frameworks (GDPR, DSA), AI reasoning, data analysis, and training design, and I am passionate about applying human evaluation skills to validate and optimize autonomous AI systems.