Lucanich Sara

Lead mission-critical enforcement actions for Code Red and DSP escalations, coordinating Legal, Security, Trust & Safety to mitigate fraud and emerging threats and delivering executive-level incident reports.

Investigated high-priority escalations across Meta platforms, used SQL and internal tools to identify abuse vectors, and presented findings to Legal and Product to improve detection and automation strategies.

Enforced regulatory compliance and content policies for Google Reviews, managed legal escalations and quality risk assessments, reducing response time and backlog while maintaining high accuracy.

Moderated AI-generated content for Gemini, identified risks and trends to inform policy improvements, and served as Dublin office POC while achieving high enforcement accuracy and faster processing times.

Reviewed flagged ads and content for Ads policy compliance, used SQL and internal tools to detect abuse and fraud, and led process improvements that reduced fraud detection time and maintained high compliance rates.

Evaluated and enforced content policies for Facebook and Instagram, managed complex escalations across three global sites, improved review turnaround, and escalated over 500 critical cases.

Completed a Diploma in Finance from the School of Business and Economics.

Completed a Project Management Certification through Udemy.