Lucanich Sara
@lucanichsara
Multilingual trust & safety and regulatory compliance specialist.
What I'm looking for
I am a multilingual trust & safety and regulatory compliance specialist with extensive experience in policy enforcement, risk assessment, and high-profile escalations across global platforms.
I have led mission-critical enforcement actions, acted as incident commander during Code Red situations, and collaborated closely with Legal, Security, Product, and Public Policy teams to design enforcement strategies and refine policies.
I consistently deliver KPI-driven results — reducing response times, improving accuracy, and streamlining escalation processes — while maintaining confidentiality and operational discipline under high pressure.
Experience
Work history, roles, and key accomplishments
Lead Enforcement Specialist
Meta
Sep 2025 - Present (1 month)
Lead mission-critical enforcement actions for Code Red and DSP escalations, coordinating Legal, Security, Trust & Safety to mitigate fraud and emerging threats and delivering executive-level incident reports.
Escalation Specialist
Meta
Apr 2025 - Sep 2025 (5 months)
Investigated high-priority escalations across Meta platforms, used SQL and internal tools to identify abuse vectors, and presented findings to Legal and Product to improve detection and automation strategies.
Legal Operations Specialist
Cognizant
Feb 2024 - Apr 2025 (1 year 2 months)
Enforced regulatory compliance and content policies for Google Reviews, managed legal escalations and quality risk assessments, reducing response time and backlog while maintaining high accuracy.
Data Specialist, Trust & Safety
May 2023 - Feb 2024 (9 months)
Moderated AI-generated content for Gemini, identified risks and trends to inform policy improvements, and served as Dublin office POC while achieving high enforcement accuracy and faster processing times.
Risk Investigation Specialist
TikTok
Apr 2022 - May 2023 (1 year 1 month)
Reviewed flagged ads and content for Ads policy compliance, used SQL and internal tools to detect abuse and fraud, and led process improvements that reduced fraud detection time and maintained high compliance rates.
Digital Analyst, Trust & Safety
Accenture
Aug 2021 - Apr 2022 (8 months)
Evaluated and enforced content policies for Facebook and Instagram, managed complex escalations across three global sites, improved review turnaround, and escalated over 500 critical cases.
Education
Degrees, certifications, and relevant coursework
School of Business and Economics
Diploma in Finance, Finance
Completed a Diploma in Finance from the School of Business and Economics.
Udemy
Project Management Certification, Project Management
Completed a Project Management Certification through Udemy.
Availability
Location
Authorized to work in
Job categories
Interested in hiring Lucanich?
You can contact Lucanich and 90k+ other talented remote workers on Himalayas.
Message LucanichFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
