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SGDedicated civil engineering graduate with a passion for structural design.
Experience
Structural Design Engineer
Advanced Technical Consultancy
Jul 2023 - Sep 2023 (2 months)
BIM Engineer Apprentice
TSA
Nov 2022 - Jan 2023 (2 months)
Trainee
Public Works Department
Dec 2019 - Jan 2020 (1 month)
HADigital marketing enthusiast eager to excel in sales environments.
Experience
Digital Marketer
Enablers College of Tech
Jul 2023 - Present (2 years 4 months)
Amazon VA Fresh Graduate
Freelancing
Oct 2022 - Present (3 years 1 month)
HLCustomer experience specialist with strong data analysis skills.
Experience
Customer Experience Specialist
Licia Media Communications
Dec 2021 - Present (3 years 11 months)
Administrative Assistant
Federal Emergency Road Maintenance Agency
Dec 2020 - Nov 2021 (11 months)
Customer Service Representative
Senior IT Support and Server Administration specialist with 14+ years resolving complex infrastructure issues.
Experience
HCSpecialist – TAC
HCLTech
Oct 2024 - Present (1 year 1 month)
Senior Technical Support Engineer
Mojio
Apr 2022 - Oct 2024 (2 years 6 months)
Analyst / Software Engineer
MMExperienced Customer Service Representative with a passion for client satisfaction.
Experience
Customer Onboarding
Koko Networks
Jan 2020 - Present (5 years 10 months)
Customer Service Executive
Koko Networks
Jan 2020 - Present (5 years 10 months)
Social Media Representative
SP
Netherlands50k-100k USD
Agile facilitator, Scrum Master, QA Expert and Lead.
Experience
Agile Facilitator
Luscii
Jul 2019 - Present (6 years 4 months)
Scrum Master
TM
Brazil27k-35k USD
I'm a Designer of 23 years based in São Paulo, Brazil.
Experience
UX/UI Designer
Hiya Digital
Apr 2020 - Present (5 years 7 months)
Operations and business logistics student focused on optimizing processes and improving operational efficiency.
Experience
Student of Operations Engineering
Universidad de Panamá
Mar 2022 - Present (3 years 8 months)
KGVisual communication designer focused on print and graphic design with practical production experience.
Experience
Printing Operator
Sec İde Transfer Baskı Anonim Company
Mar 2023 - Apr 2023 (1 month)
Graphic Designer Intern
Uğur Matbaacılık
Jul 2020 - Aug 2020 (1 month)
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KHLevel 1 Technical Support Specialist with a passion for cybersecurity.
Experience
Produce Clerk
Publix Super Markets
Nov 2024 - Present (1 year)
Securities Quality of Business Specialist
Primerica
Jul 2023 - Present (2 years 4 months)
AHCustomer-focused professional with over 10 years of experience.
Experience
Customer Service Representative
Greenshield
Jan 2024 - Present (1 year 10 months)
Sales Representative
Mastercom
Jan 2023 - Present (2 years 10 months)
Outbound Sales Representative
ECWell-qualified Customer Service Representative dedicated to customer satisfaction.
Experience
Import Operation Specialist
Dhl Global Forwarding Taşımacılık A.Ş.
Apr 2021 - May 2023 (2 years 1 month)
Customer Services Specialist Assistant
Msc Gemi Acenteliği
Apr 2019 - Apr 2021 (2 years)
Sales Representative
Reibel Taşımacılık Ve Ticaret A.Ş.
Sales-minded operations leader pivoting into B2B/tech sales.
Experience
General Manager
Little Fox
Aug 2023 - Aug 2025 (2 years)
Service Team Lead
Zumbar Coffee & Tea
Mar 2022 - Aug 2023 (1 year 5 months)
Store Manager
Woodsy Coffee
Sep 2020 - Feb 2022 (1 year 5 months)
AR
United States65k-75k USD
Driven customer service and retail professional with sales and management expertise.
Experience
Store Manager
Kay Jewelers
Nov 2021 - Present (4 years)
Assistant Manager
SFCEO and financial advisor passionate about investment strategies.
Experience
CEO - Financial Advisor
Headway SCF Società di Consulenza Finanziaria
Jan 2023 - Present (2 years 10 months)
Chemical Production Operator
Caffaro SRL
Feb 2018 - Feb 2021 (3 years)
Colombia34k-42k USD
Dynamic Support professional with 18+ years of expertise in IT, SaaS, and Customer Service.
Experience
MSP Helpdesk Technician
Support Adventure Ltd.
Feb 2021 - Present (4 years 9 months)
Seasoned Sales Representative with a passion for customer relationships.
Experience
Customer Service and Sales Representative
T&C Motors Limited
Oct 2018 - Jul 2019 (9 months)
Customer Care and Service Representative
Annapolis Home Hardware Building Centre
Mar 2017 - Dec 2018 (1 year 9 months)
Assistant Manager
Parkland Fuel Limited
Apr 2015 - Mar 2018 (2 years 11 months)
Award-winning full-stack developer with expertise in AI-driven solutions.
Experience
Headof Technology & Lead Software Engineer
Direct Digital Sales Agent (DDSA LIVE)
Jul 2024 - Present (1 year 4 months)
Senior Software Engineer
CrusaderSterling Pensions Limited
Nov 2024 - Aug 2025 (9 months)
Lead Software Engineer
Estility
Apr 2023 - Jul 2024 (1 year 3 months)
JMHighly motivated employee eager to embrace new challenges.
Experience
Aide/ISS/Concessions Manager/Substitute Teacher
USD 417 Morris County
Sep 2023 - Present (2 years 2 months)
Car Wash Attendant Shift Leader
Tommy's Express Carwash
Jun 2022 - Sep 2023 (1 year 3 months)
Key Holder
Boot Barn
ASExperienced customer care advocate with strong administrative skills.
Experience
Commissioned Sales Associate
Sears
Jun 2000 - Present (25 years 5 months)
Secretary
Refuge Temple of Jesus Christ
Dec 1989 - Present (35 years 11 months)
Sr Customer Care Advocate
Syntax Bridge Limited
Nov 2019 - Aug 2021 (1 year 9 months)
Customer Service Associate
AMGC Logistics
Dec 2018 - Oct 2019 (10 months)
Aricent Technologies
Mar 2019 - Feb 2022 (2 years 11 months)
Subject Matter Expert
Concentrix
Oct 2013 - Mar 2019 (5 years 5 months)
Senior Associate / L2 Technician
Wipro BPO Ltd.
May 2011 - Oct 2013 (2 years 5 months)
Koko Networks
Jan 2020 - Present (5 years 10 months)
Telesales Executive
Horizon Contact Center - Multichoice Kenya
Jan 2018 - Present (7 years 10 months)
Customer Service Executive
Horizon Contact Center - Multichoice Kenya
Jan 2018 - Present (7 years 10 months)
Twill (Maersk)
Jan 2019 - Jul 2019 (6 months)
Agile Coach
Wemanity
Apr 2018 - Jan 2019 (9 months)
Scrum Master / Team Coach
FocusCura
Aug 2016 - Apr 2018 (1 year 8 months)
Scrum Master / Software Engineer in Test
TomTom
Mar 2014 - May 2016 (2 years 2 months)
Hardware Sales Advisor
The Home Depot
Nov 2022 - Present (3 years)
Underwriting Assistant
State Farm Insurance
Sep 2019 - Present (6 years 2 months)
Technical Support Specialist
Computer Generated Solutions
Dec 2017 - Present (7 years 11 months)
Enercare
Aug 2021 - Present (4 years 3 months)
Proxy Agent
One Contact Inc
Jun 2020 - Present (5 years 5 months)
Market Research Interviewer
Numeris
Jul 2018 - Present (7 years 4 months)
Oct 2018 - Apr 2019 (6 months)
Brand Representative
DORA Joy Cosmetics
Jan 2018 - Jan 2018 (0 months)
Human Resources Intern
Migros Akdeniz Bölge Müdürlüğü
Apr 2017 - May 2017 (1 month)
Kay Jewelers
Nov 2021 - Present (4 years)
Third Key/Jewelry Consultant
Kay Jewelers
Nov 2021 - Present (4 years)
Membership Sales Counselor
LA Fitness
Sep 2021 - Nov 2021 (2 months)
Assistant/Regional Manager
SOS Business Solutions, Inc.
May 2021 - Sep 2021 (4 months)
Supervisor
Teleperformance Colombia
Apr 2017 - Apr 2017 (0 months)
Technical Support Representative
Sutherland Global Services Colombia
Mar 2015 - Apr 2017 (2 years 1 month)
Freelance IT Technician
Self-employed
May 2006 - Apr 2017 (10 years 11 months)
Assistant Manager
Wilson Fuel Limited
Mar 2010 - Apr 2015 (5 years 1 month)
Manager
Robin's Donut Ltd.
May 2006 - Mar 2010 (3 years 10 months)
Lead Software Engineer
iKooK
Feb 2023 - Oct 2023 (8 months)
Lead Software Engineer
D-Degree Digital Hub
Jan 2021 - Feb 2023 (2 years 1 month)
Aug 2021 - Aug 2022 (1 year)
Intern
Radio Kansas
Dec 2020 - May 2021 (5 months)
Cashier
Dollar General
Sep 2020 - May 2021 (8 months)
Metlife
Oct 2021 - May 2024 (2 years 7 months)
Customer Care Collection Rep
HBCS
Nov 2019 - Mar 2021 (1 year 4 months)
Data Entry/File Clerk
American Board of Internal Medicine
Jan 1988 - Dec 1990 (2 years 11 months)
